Support Engineer – Tier 3 (Technology)
Certisign
GrafanaJava
Senior Technical Support
Galileo Financial Technologies
full-time
Posted on:
Location: 🇧🇷 Brazil
Visit company websiteJob Level
Senior
Tech Stack
DockerJavaJavaScriptLinuxMavenMicroservicesSpringSpring BootSpringBootSQL
About the role
- Provide remote or on-site user support
- Resolve incidents efficiently through ticket management
- Develop software and fix bugs in existing systems
- Collaborate with cross-functional teams to maintain and improve applications
- Troubleshoot production issues and support critical business operations
- Participate in on-call rotations and travel to client sites when needed
Requirements
- Strong experience in Java EE development
- Proficient in Spring and Spring Boot frameworks
- Knowledge of JavaScript and frontend integration
- Familiarity with microservices architecture
- Experience with GIT and Maven
- SQL expertise and database modeling skills
- Experience with messaging systems or queue managers
- Linux scripting proficiency
- Docker knowledge for containerization
- Intermediate English; fluent Spanish required
- Ability to handle on-call duties outside normal working hours
- Willingness to travel internationally if required by clients
