Field Access Manager

Galderma

Field Access Manager supporting patient access to Galderma biologic dermatology treatments. Resolving reimbursement barriers and educating healthcare accounts across Jacksonville and Mobile.

Posted 8/25/2026full-timeRemote • Alabama, Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access strategies and compliance within the pharmaceutical industry, particularly in dermatology and biologics. Proven ability to collaborate with cross-functional teams and effectively communicate with stakeholders to optimize patient experiences and resolve access challenges.

Highest-signal resume keywords

Patient Access SupportPharmaceutical Industry ExperienceUtilization Management ToolsExceptional Communication SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reimbursement StrategiesAccess Role ExperienceAnalytical ThinkingProblem ResolutionAccount ManagementSpecialty Product LaunchPrior AuthorizationsAppeals ProcessPatient Support ServicesCompliance Adherence

Soft Skills

AdaptabilityResilienceTenacityEffective UrgencyPresentation Skills

Tools & Technologies

MS OfficeWordExcelPowerPoint

Industry Keywords

DermatologyBiologicsPatient ConfidentialityHealthcare SettingsMarket AccessHUB ServicesCross-Functional TeamsCustomer EducationField AccessSales Support

About the role

Key responsibilities & impact

Assist accounts in gaining access to Galderma’s biologic treatment
Provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis
Partner with key stakeholders within US cross-functional teams and external partners
Optimize the experience for patients and accounts
Identify, troubleshoot, and resolve access challenges for patients prescribed Galderma products
Deliver information and education on Galderma’s patient support services and product access
Support strategic and tactical initiatives within the assigned geographic region, supporting the Regional Sales Manager and 5–7 Account Managers
Adhere to complex compliance business rules to ensure patient confidentiality and access to care
Resolve field-based access issues as the escalation point for Sales Managers in the assigned region
Partner with Sales Team, Market Access, Patient Services colleagues, Specialty Pharmacies, and HUB services
Serve as a subject matter expert in reducing non-clinical barriers to patient access to therapy
Educate dermatology customers on Galderma patient services through meetings, business reviews, and educational programs
Travel to customer sites, healthcare settings, conferences, and company locations
Report directly to the Field Access Director team

Requirements

What you’ll need

Bachelor’s degree in relevant field required
5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
2+ years in a reimbursement or access role supporting prescription based products
Proven experience successfully launching new to market specialty products and resolving difficult access challenges
Understanding of utilization management tools, prior authorizations, and appeals
Account management experience preferred
Cross-functional experience required, with a proven track record of collaboration and coordination
Exceptional communication and presentation skills, with the ability to articulate a point of view succinctly and effectively to leadership and external customers
Comprehensive analytical/strategic thinking skills
Ability and confidence to work effectively and with a sense of urgency
Adaptability, resilience, tenacity, and ability to quickly pivot
Proficient in English and MS Office, especially Word, Excel, and PowerPoint
Ability to travel regularly and work in customer sites, healthcare settings, conferences, and company locations
External applicants must be eligible to work in the United States
This role does not offer sponsorship for work authorization

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) plan with employer match
Paid time off
Competitive compensation
Annual incentive opportunities
Opportunities for growth, development, and collaboration
Inclusive and innovative work environment