Call Center Representative
Gainwell Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • United States
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Salary
💰 $28,500 - $40,700 per year
About the role
- Assisting members applying for Medicaid services through the member portal
- Providing friendly and general technical support to the callers as they navigate through the online application
- Assisting with user/password resets
- Entering data sent in by the members to assist in determining eligibility
- Handling company confidential data according to policy and guidelines
Requirements
- Outstanding customer service with call center background a plus
- Ability to multitask and work with multiple computer applications
- Good internet service is required for all positions
- Experience working with client company products and services
- Bilingual a plus
Benefits
- flexible vacation policy
- 401(k) employer match
- comprehensive health benefits
- educational assistance
- leadership and technical development academies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicemultitaskingtechnical supportbilingual