Senior Program Manager, People Programs – AI

Gainsight

Senior Program Manager managing HR programs and transformations using AI and automation. Collaborating across functions to improve HR effectiveness in a growing company.

Posted 6/12/2026full-timeRemote • Florida, Rhode Island, South Carolina, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead complex, cross-functional HR initiatives from planning through execution.
Develop project plans, timelines, governance structures, risk mitigation plans, and success metrics for enterprise HR programs.
Coordinate stakeholders across multiple HR functions to drive alignment, accountability, and execution.
Monitor program progress, identify risks and dependencies, and proactively drive resolution.
Facilitate working sessions, steering committees, and executive updates for key initiatives.
Support change management activities associated with new HR programs, processes, and operating models.
Document and standardize processes, lessons learned, and best practices across HR programs.
Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
Partner with HR teams to map current-state and future-state processes.
Research emerging AI tools, capabilities, and industry practices relevant to HR.
Support the design, testing, implementation, and adoption of AI-enabled solutions across HR functions.
Measure and track the impact of AI and automation initiatives, including efficiency gains, employee experience improvements, and adoption metrics.
Develop recommendations for process improvements that increase scalability and reduce manual work.
Help build AI literacy and change readiness across the HR organization.
Build strong partnerships across HR functions and business stakeholders.
Influence without direct authority to drive progress on shared goals.
Translate complex concepts into clear communications and actionable plans.
Balance competing priorities while maintaining focus on strategic outcomes and business value.
Serve as a trusted partner to HR leaders on transformation initiatives and operational improvements.

Requirements

What you’ll need

5+ years of experience in Human Resources, People Operations, Talent, Organizational Effectiveness, or related people-focused functions.
6–10+ years of experience in program management, HR transformation, consulting, business operations, HR operations, or related fields.
Strong understanding of how generative AI and emerging technologies can be applied to improve employee, manager, and HR team experiences.
Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders.
Strong project and program management skills, including planning, execution, governance, and risk management.
Experience driving process improvement and organizational change initiatives.
Excellent communication, facilitation, and stakeholder management skills.
Ability to influence and drive outcomes in a highly matrixed environment.
Strong analytical and problem-solving capabilities.
Experience supporting HR, People Operations, Talent, or organizational effectiveness functions (nice-to-have).
Experience evaluating or implementing AI, automation, workflow, or productivity solutions (nice-to-have).
Familiarity with HR technologies and employee lifecycle processes (nice-to-have).

Benefits

Comp & perks

fully covered medical premiums (employee-only)
flexible PTO
401(k) plan
dental and vision coverage
remote work options
$10,000 lifetime fertility stipend
access to coworking spaces around the globe
dedicated Recharge Holidays - one long weekend each quarter to relax and reset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementHR transformationprocess improvementrisk managementAI implementationautomationworkflow solutionsproject planninggovernance structureschange management

Soft Skills

communicationfacilitationstakeholder managementinfluenceanalytical skillsproblem-solvingcross-functional leadershipstrategic focuspartnership buildingchange readiness