Senior Contracts Manager

Gainsight

Senior Contracts Manager managing SaaS and vendor agreements at Gainsight. Focus on complex negotiations and improving contract processes in a fast-paced environment.

Posted 4/15/2026full-timeRemote • Florida, Rhode Island, South Carolina, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $125,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end contract lifecycle management for a broad portfolio of commercial agreements, including SaaS subscription agreements, NDAs, vendor agreements, and amendments
Draft, review, redline, and negotiate contract terms directly with customers and vendors, including real-time discussion and problem solving, escalating to legal counsel as needed
Serve as the primary point of contact and subject matter expert for contract-related inquiries from Sales, Finance, and Customer Success teams, providing timely guidance and enabling deal velocity
Develop, maintain, and continuously improve contract templates, clause libraries, fallback positions, and contracting playbooks to standardize and streamline the contracting process
Identify process gaps and lead initiatives to improve contracting workflows, reduce cycle times, and scale the contracts function in support of business growth
This role may require occasional travel (up to 5%) for team meetings, training, or company events

Requirements

What you’ll need

7+ years of relevant experience in contracts management or a related role
Bachelor's degree in a related field (or equivalent combination of education and experience), required
Demonstrated expertise negotiating and drafting a broad range of commercial agreements, including SaaS subscription agreements, NDAs, vendor agreements, and amendments, ideally in a B2B technology or SaaS environment
Strong working knowledge of SaaS-specific contract concepts, including subscription models, SLAs, data processing agreements (DPAs), and indemnification and limitation of liability clauses
Extensive experience using a contract lifecycle management (CLM) platform
Proven ability to manage a high-volume contract workload independently, with strong prioritization skills, problem solving abilities and attention to detail
Excellent communication skills with both cross-functional internal stakeholders and customers, with the ability to translate complex contractual language into clear, business-friendly guidance
Excellent formal drafting skills
Nice-to-have skills: Expertise with Ironclad, including workflow configuration, template management, and playbook management
Familiarity with Salesforce (or similar CRM) tools, and experience managing contracts in an integrated Salesforce-CLM environment
Experience working with customers and colleagues outside the United States

Benefits

Comp & perks

fully covered medical premiums (employee-only)
flexible PTO
401(k) plan
dental and vision coverage
remote work options
$10,000 lifetime fertility stipend
access to coworking spaces around the globe
dedicated Recharge Holidays - one long weekend each quarter to relax and reset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract lifecycle managementnegotiatingdraftingSaaS subscription agreementsNDAsvendor agreementsdata processing agreementsindemnification clauseslimitation of liability clausescontract workload management

Soft Skills

problem solvingattention to detailprioritizationcommunicationcross-functional collaborationguidanceprocess improvementsubject matter expertise