Senior Product Manager – Billing

gaiia

Senior Product Manager leading product strategy for billing solutions. Collaborating with cross-functional teams to optimize telecom billing and enhance customer experiences.

Posted 4/16/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact

Collaboratively define the product strategy for the Billing module with your squad, stakeholders, and leadership team.
Identify, research, and prioritize work for your team based on customer feedback, operational data, and business goals.
Use data analysis, customer interviews, and competitive research to become an expert in telecom billing and revenue management.
Ensure your team consistently tackles the most impactful items by owning and maintaining the backlog.
Develop and maintain a comprehensive product roadmap for billing, aligning it with the company's growth goals and customer needs.
Lead the formulation and execution of the product strategy, ensuring the billing module meets customer needs while achieving operational efficiency.
Collaborate with Customer Success, Sales, and Implementation teams to understand billing pain points and translate them into product improvements.
Understand the technical implications of billing architecture decisions and communicate trade-offs clearly to stakeholders.
Dive deep into billing edge cases, payment workflows, and tax compliance requirements to design robust solutions.
Design solutions that reduce manual effort, minimize billing errors, and accelerate time-to-value for customers.

Requirements

What you’ll need

At least 5+ years in a Product Management role.
Experience with B2B software, especially in billing, payments, accounting, FinTech, or revenue management.
Competency in using both qualitative and quantitative data to shape your strategic vision.
Strong communication skills, ensuring alignment across teams like design, product, engineering, sales, and customer success.
Familiarity with flexible agile team processes.
Ability to reason about complex business logic (e.g rating, charging, invoicing, proration, credits, and adjustments)
Demonstrated experience using AI tools (Claude, ChatGPT, Copilot, Cursor, or similar) as a core part of your workflow for research, analysis, scoping, prototyping and problem-solving.
Ability to build and iterate on personal AI-powered workflows that compound your productivity over time.
Comfortable using AI coding assistants to extract insights from data, prototype solutions, or accelerate technical and product discovery.

Benefits

Comp & perks

Flexible 25-days of vacation.
Stock Options Plan.
Group Insurance.
Telemedicine.
Life Spending Account.
RRSP & DPSP.
Flexible working hours & all-remote work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdata analysisbilling architecturepayment workflowstax complianceB2B softwareFinTechrevenue managementqualitative dataquantitative data

Soft Skills

collaborationcommunicationstrategic visionproblem-solvingalignmentleadershipcustomer focusadaptabilitycritical thinkingorganizational skills