Senior Field Service Engineer – Advanced Systems, Electron Beam

GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Senior Field Service Engineer at pro-beam USA providing technical leadership and advanced troubleshooting for complex industrial systems, primarily focusing on commissioning activities and system escalation.

Posted 4/24/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $50 - $55 per hourWebsite

About the role

Key responsibilities & impact

Provide technical leadership for machine commissioning and start-up activities, both at the Lombard facility and at customer sites across North America
Take ownership of technical outcomes for complex or first-of-kind system installations, particularly in non-standard scenarios
Perform advanced system-level troubleshooting on EB welding and additive manufacturing equipment, resolving issues that exceed the scope of junior field engineers
Serve as the primary internal escalation point for technically complex system-level issues
Design and deliver training programs for pro-beam customers, ranging from machine operators to advanced engineering users
Act as the senior technical point of contact for key customer accounts

Requirements

What you’ll need

5–10+ years of hands-on experience with complex industrial equipment
Strong system-level troubleshooting capabilities
Experience in commissioning, field service, or applications engineering roles
Working knowledge of PLC diagnostics (programming not required)
Willingness to travel approximately 30–40%

Benefits

Comp & perks

PTO: 15 days per year
401(k) with company match
Health insurance (Blue Cross Blue Shield, including dental)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system-level troubleshootingmachine commissioningEB weldingadditive manufacturingPLC diagnosticstechnical leadershiptraining program designfield serviceapplications engineeringcomplex industrial equipment

Soft Skills

ownershipcommunicationproblem-solvingcustomer engagementtechnical escalationleadershiptraining deliveryinterpersonal skillsadaptabilityteam collaboration