Deploy CRM configurations, project management systems, automation workflows, analytics dashboards and AI implementations while identifying business bottlenecks and designing solutions that streamline entire practices.
Solve challenges across CRM systems, Case Management, Data & Analytics, Automation and AI.
Build working relationships with clients and ensuring their high satisfaction & NPS.
Handle 1 to 4 client engagements at a time and own the full implementation.

Requirements

2-5 years of experience in similar roles
Experience in client-facing roles and/or consulting, especially for SMEs
Experience with CRMs (e.g. HubSpot, Salesforce, Zoho, Pipedrive)
Experience with Project Management/ERP Systems (e.g. Asana, Monday.com, Airtable, ClickUp, SAP)
Experience with automation/iPaaS tools (e.g. Zapier, Make, n8n, MS Power Platform)
Experience with GenAI (e.g. Gemini, OpenAI, Anthropic, DeepSeek)
Experience with data analysis (e.g. BigQuery, Looker Studio, PowerBI, Tableau)
Experience working with REST APIs (integration)
Professional English fluency - You'll advise successful US-based law firms, B2 level at a minimum.

Benefits

Competitive salary
Performance-based bonus & promotion path
Flexible benefits
Career-defining growth investment: we spent over $200,000 on team development last year – executive coaching, certifications, and training that accelerates your career beyond any traditional path

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM systemsdata analysisautomationREST APIsGenAI

Soft Skills

client-facingconsultingrelationship buildingproblem solving