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G2

Senior Salesforce Engineer

G2

Salesforce Engineer developing solutions that support G2's Customer Success and Support teams. Collaborating with stakeholders to enhance post-sale tech stack and drive efficiency.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $125,000 - $135,000 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Partnering directly with Customer Success and Customer Support business stakeholders to understand goals, OKRs, and process pain points — translating them into technical solutions without a PM or BSA intermediary
  • Owning the full delivery lifecycle: requirements gathering, solution design, configuration, development, testing, deployment, documentation, and ongoing iteration
  • Building and maintaining solutions across G2's post-sale tech stack, including Salesforce (Sales Cloud, Service Cloud), Salesforce Experience Cloud, Forethought, Catalyst, Slack, and ZoomInfo
  • Developing within Salesforce using both declarative configuration and code — writing Apex classes, triggers, and Lightning Web Components (LWC) for solutions that go beyond what clicks can deliver
  • Designing and deploying AI-powered GTM workflows — leveraging tools like Claude Code, Dust, and native AI capabilities within the stack to automate and augment how CS and Support teams operate
  • Evaluating and integrating new tools as the ecosystem evolves, with a bias toward solutions that reduce manual work and accelerate time-to-value for business teams
  • Maintaining the reliability, performance, and governance of the systems you own — including documentation, change management, and proactive monitoring

Requirements

What you’ll need
  • 6+ years of experience in a Salesforce-centric technical role, with demonstrated ownership of solution delivery end-to-end
  • Salesforce development proficiency: Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), SOQL, and platform configuration (flows, validation rules, page layouts, permission sets)
  • Experience working directly with business stakeholders — comfortable running discovery conversations, asking sharp questions, and pushing back when scope creep threatens delivery
  • Hands-on experience with Salesforce Experience Cloud (Communities/Portals) and Service Cloud
  • Demonstrated ability to operate without a PM or QA function — you write your own test cases, own your own deployments, and catch your own bugs
  • Comfort with AI-assisted development workflows and a genuine curiosity about applying LLMs and AI agents to GTM and operational problems
  • Strong written and verbal communication — you can explain a data model to an engineer and a business case to a VP in the same day.

Benefits

Comp & perks
  • generous benefits
  • flexible work
  • ample parental leave
  • unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ApexLightning Web ComponentsSOQLSalesforce ConfigurationRequirements GatheringSolution DesignTestingDeploymentDocumentationChange Management
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationStakeholder EngagementProblem-Solving