Reporting to Manager, Project Management, responsible for managing site schedules for various data center customers for G&W Electric
Ensuring efficiency and customer expectations are met associated with all site contractors and end users
Ensures and leads alignment with cross functional G&W Electric teams regarding project scope and schedules
Lead and manage external communication directly with customers/sites for all phases of the commissioning process
Analyze and troubleshoot customer issues related to G&W Electric supplied documentation, product, etc. as they arise during various levels of commissioning process onsite
Review submittals, drawings, and design documents as needed to prepare for onsite commissioning requirements
Manage and determine escalations, priority setting, conflict resolution when facing multiple and concurrent project issues
Establish project schedules, communicates to ensure all parties are aligned

Requirements

Bachelors degree or equivalent work experience
Technical aptitude required
5+ years of direct customer service experience
5+ years of schedule coordination
PMP or equivalent project management certifications
Highly effective communication skills - strong written and verbal communication skills a must
Documented ability to resolve issues independently
Documented ability to manage multiple projects at once
Demonstrated ability to prioritize and reassess as necessary
Expert knowledge in the use of Microsoft suite Word, Excel, Outlook, etc.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

schedule coordinationproject managementtroubleshootingissue resolutiondocument review

Soft Skills

communication skillsconflict resolutionprioritizationindependent problem solvingmultitasking

Certifications

PMP