Benefits Administrator
G-P
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Execute daily tasks related to benefit administration, including ensuring accuracy in enrollments, eligibility changes, and vendor data exchanges in an efficient manner.
- Assist in maintaining and organizing departmental documentation, including Standard Operating Procedures (SOPs), process workflows, and benefit plan summaries.
- Identify and propose efficiency opportunities in existing processes; assist in the execution of continuous process improvements.
- Serve as a point of contact for routine employee benefit inquiries.
- Perform routine data reconciliation checks between payroll records, HRIS, and vendors to ensure accuracy and resolve discrepancies.
- Support the implementation of process improvements by testing new system configurations and documenting changes to existing workflows.
- Gather documentation for required annual filings and disclosures, and ensure operational adherence to regulations.
- Generate standard operational reports and assist in preliminary analysis of benefit utilization and cost reports.
- Serve as a key point of contact for basic operational queries, collaborating with Global Ops, HRIS, and Payroll teams to ensure accurate data flow.
- Coordinate day-to-day operational communication with benefit vendors, escalating complex eligibility or system issues to senior team members.
- Assist in preparing and distributing benefit communication materials across the organization to support employee education.
Requirements
- 1-3 years of experience in an administrative role, office management, or HR support.
- Proficiency with HRIS/Benefits Administration systems is a plus.
- Strong foundational data manipulation and analysis skills using MS Excel (familiarity with VLOOKUPs and Pivot Tables).
- Basic familiarity with global and/or domestic benefits regulations is preferred.
- Exceptional organizational skills and a demonstrated ability to manage detailed data accurately and efficiently.
- Strong written and verbal communication skills, with a customer service orientation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data manipulationdata analysisMS ExcelVLOOKUPPivot Tablesbenefit administrationdata reconciliationprocess improvementdocumentationreport generation
Soft skills
organizational skillscommunication skillscustomer service orientationattention to detailcollaborationproblem-solvingefficiency improvementtime managementadaptabilityinterpersonal skills