Non-Financial Returns Lead

G MASS Consulting

Consultant supporting Lloyd's non-financial returns while improving and optimizing processes. Requires strong data analysis skills and insurance market experience.

Posted 6/30/2026contractLondon • 🇬🇧 United KingdomSenior💰 £60,000 per yearWebsite

About the role

Key responsibilities & impact

Provide immediate cover for non-financial Lloyd's returns work
Ensure upcoming returns cycles are completed effectively
Improve, rebuild, and optimize current processes rather than only maintaining them
Take ownership of non-financial Lloyd's returns activity
Review current reporting workflows and identify process improvement opportunities
Improve fragmented processes and help create a more sustainable operating model
Use available data sources, including Excel-based inputs and data dumps, to produce required returns accurately
Bring practical recommendations to the Underwriting Operations Manager on how the team should work differently going forward

Requirements

What you’ll need

Strong experience in non-financial Lloyd's reporting / Lloyd's returns
Experience working in Lloyd's market operations or a similar insurance-market environment
Ability to join and contribute without needing foundational training on Lloyd's
Experience working in roles that combine operational delivery with process improvement
Strong data analysis capability
Comfortable working with imperfect or basic data environments, including Excel data dumps and pivot-table based processes
Able to work independently and execute parts of the work directly
Able to identify, challenge, and improve inefficient processes

Benefits

Comp & perks

Length: 6 months minimum, with strong prospects for extension or permanent contract
Salary: up to £60k, depending on experience
Working pattern: Hybrid, 2–3 days/week in office

ATS Keywords

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Hard Skills & Tools

Data AnalysisProcess ImprovementNon-Financial ReportingOperational DeliveryExcel Pivot Tables

Soft Skills

Independent WorkProblem SolvingOwnership