G+H Group

Working Student Field Service Technician 1st – 2nd Level

G+H Group

part-time

Posted on:

Location Type: Office

Location: Bochum • Germany

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Job Level

Entry Level

Tech Stack

SwitchingTCP/IP

About the role

  • Assist in supporting and providing assistance to branches nationwide
  • Analyze and resolve complex technical incidents (2nd level support)
  • Work closely with and coordinate with the central Service Desk
  • Support IT in implementing IT projects
  • Install, configure and maintain hardware and software
  • Troubleshoot issues in the network, client and printer environments

Requirements

  • Enrolled in an IT-related degree program or computer science studies
  • Experience with Microsoft Windows 11 and Microsoft Office products
  • Knowledge of printers (CANON, HP, EPSON, SHARP) is an advantage
  • Experience with software distribution, ideally Microsoft/SCCM, is a plus
  • Networking knowledge (TCP/IP, switching, routing) is advantageous
  • Good written and spoken English skills
  • Independent, reliable working style with strong problem-solving skills
  • Outgoing, communicative personality with strong team spirit
Benefits
  • Retirement provision through company pension plan
  • Participation in company success via a share savings plan
  • Employee discounts
  • Training and development opportunities
  • Secure workplace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportnetwork troubleshootinghardware installationsoftware installationMicrosoft Windows 11Microsoft Officesoftware distributionMicrosoft SCCMnetworking (TCP/IP, switching, routing)printer knowledge (CANON, HP, EPSON, SHARP)
Soft Skills
problem-solvingcommunicationteamworkindependencereliabilityoutgoing personalitystrong written skillsstrong spoken skills