Account Strategist

FYUL

Account Strategist at FYUL developing multi-channel eCommerce programs. Ensuring operational excellence and client engagement within a fast-growing global company.

Posted 6/6/2026full-time🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop comprehensive program plans for multi-channel eCommerce programs aligned to the program vision, including scope, objectives, timelines, resources, and deliverables
Maintain rigorous organizational standards across all workstreams by establishing clear meeting agendas, documenting actionable follow-up notes
Influence and guide cross-functional teams, providing clear direction, setting expectations, and fostering a collaborative and productive work environment
Allocate resources effectively, ensuring that team members have the tools, information, and support required to execute their tasks efficiently
Identify potential risks and issues early in the project lifecycle, implementing mitigation strategies and contingency plans
Monitor program progress, track milestones, and manage changes to scope or timelines
Regularly communicate project status, updates, and key milestones to internal and external stakeholders
Implement quality control processes to ensure the service outcome meets or exceeds client expectations
Continuously evaluate program management processes and methodologies, identifying opportunities for improvement and implementing best practices
Collaborate with account management teams to ensure client satisfaction, KPI achievement and provide updates on program progress

Requirements

What you’ll need

Bachelor's degree in Business, Project Management, or a related field
Proven experience of at least 3 years in project or program management, preferably within the licensing, merch-on-demand, ecommerce, or related industries
Bonus: proven experience in eCommerce operations, featuring expertise with Shopify Plus ecosystems, Amazon marketplaces, and related tech stacks
Strong leadership and team management skills
Excellent organizational, time management, and multitasking abilities
Strong problem-solving and decision-making skills
Exceptional communication and interpersonal skills, both written and verbal
Proficiency in project management software, Google Apps for Business, Microsoft Office suite, and collaboration tools
Detail-oriented mindset with a commitment to delivering high-quality results
Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment

Benefits

Comp & perks

Health, dental, vision, and life insurance
Unlimited PTO
401k with company match
Personal and professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementprogram managementeCommerce operationsShopify PlusAmazon marketplacesquality controlrisk managementKPI achievementprocess improvementmultitasking

Soft Skills

leadershipteam managementorganizational skillstime managementproblem-solvingdecision-makingcommunication skillsinterpersonal skillsadaptabilitycollaboration

Certifications

Bachelor's degree in BusinessBachelor's degree in Project Management