FyerX - Your Trusted Marketing Partner

Customer Success Manager

• Collaborate closely with internal team to ensure seamless execution of marketing campaigns.
• Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes.
• Coordinate with various departments to plan and execute marketing campaigns.
• Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools.
• Address any issues that arise during campaigns and find solutions to keep things on track.
• Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI).

Client Success Manager

Business Development Rep

• Identify and prospect potential clients including IT companies, startups, product companies, and enterprises requiring contract staffing, permanent hiring, or project-based IT resources across Bangalore and India.
• Execute outbound sales strategies including cold calling, LinkedIn outreach, email campaigns, and networking events to generate qualified leads and schedule discovery meetings with decision-makers.
• Understand client hiring needs, technical requirements, budget constraints, and timelines; coordinate with recruitment team to propose suitable candidates and staffing solutions.
• Negotiate commercial terms including billing rates, payment schedules, contract duration, and service agreements; close deals and ensure smooth client onboarding process.
• Maintain strong client relationships through regular communication, provide updates on open positions, ensure service delivery quality, and identify upselling opportunities for repeat business and referrals.

Business Development Executive – IT Staffing

Graphics Designer

• Create and design print and digital materials in accordance with brand guidelines.
• Proficiently handle packaging and product mockups.
• Design UI screens using Figma.
• Retouch and manipulate images to meet project specifications.
• Utilize graphic design software and work with diverse media types.
• Collaborate with the Creative Director and Graphic Design Manager to conceptualize designs.
• Incorporate feedback from the Creative Director and Graphic Design Manager to refine designs.
• Assemble final presentation material for printing as required.

Junior Graphic Designer

Ecommerce

• Develop and maintain visually appealing and responsive websites using React.
• Implement pixel-perfect designs provided by UI/UX designers.
• Optimize website performance for speed and SEO.
• Ensure cross-browser compatibility and responsiveness.
• Build and customize WordPress themes and plugins.
• Create and manage WordPress websites, including content management and updates.
• Optimize WordPress sites for SEO and performance.
• Work with backend developers to integrate front-end components with APIs and databases.
• Ensure data integrity and security.
• Collaborate with designers, content writers, and other team members to deliver high-quality websites.

Web Developer – Wordpress, Shopify

Human Resources

• Manage the end-to-end recruitment process, from drafting job descriptions and posting on relevant platforms to screening, interviewing, and hiring top talent for our marketing and creative roles.
• Develop and execute a smooth onboarding process to welcome new employees and integrate them into the FyerX culture.
• Act as the first point of contact for employee inquiries and concerns, handling employee relations issues with professionalism and confidentiality.
• Develop, implement, and maintain HR policies and procedures to ensure they are up-to-date and compliant with labor laws.
• Maintain accurate and organized employee records and HR documentation.
• Assist in the performance management process, including annual reviews and feedback sessions.
• Identify training needs and coordinate professional development and employee engagement initiatives.
• Manage payroll processing and benefits administration in coordination with the finance department.

Junior HR Associate

• Identify potential prospects through various channels
• Engage with prospects via phone, email, and social media
• Conduct initial outreach introducing services
• Schedule and coordinate meetings or demos
• Collaborate with sales team to create proposals
• Follow up with prospects

Junior Business Development Associate

Client Services Representative

• Collaborate closely with internal team to ensure seamless execution of marketing campaigns
• Provide guidance and support to team members to help them perform their best
• Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes
• Build and maintain strong relationships with clients to ensure their satisfaction and loyalty
• Coordinate with various departments to plan and execute marketing campaigns
• Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools
• Address any issues that arise during campaigns and find solutions to keep things on track
• Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI)

Client Services Manager

Technical Recruiter

• Source and identify qualified IT candidates through job portals (Naukri, LinkedIn, Indeed), referrals, social media, and networking for contract and permanent positions across various technologies.
• Screen resumes, conduct initial technical assessments, and evaluate candidates' skills, experience, and cultural fit; shortlist qualified candidates for client requirements.
• Coordinate and schedule interviews between candidates and client companies; provide interview preparation support and gather feedback from both parties.
• Build and maintain strong relationships with candidates throughout the recruitment process; provide updates, handle negotiations, and ensure smooth onboarding experience.
• Maintain comprehensive candidate database, track recruitment metrics (time-to-fill, candidate quality), and ensure all documentation and compliance requirements are met for placements.