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Operations Coordinator
FWD PeopleOperations Coordinator managing operational tasks for a marketing agency. Supporting various functions like HR, Finance, and IT in a hybrid position.
Posted 6/23/2026full-timeBrooklyn • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite
About the role
Key responsibilities & impact- Help keep our operational platforms accurate, organized, and usable for the team — including project management, HR, and finance tools.
- Support the logistics of bringing on (and parting with) employees, contractors, and freelancers, ensuring a smooth experience from paperwork to system access.
- Coordinate meetings, interviews, and cross-functional touchpoints across the ops team and with external partners.
- Maintain repositories of job descriptions, SOPs, and process documentation so the team always has a clear source of truth.
- Serve as a point of contact for vendor communications, renewals, and account logistics.
- Support planning and execution for team retreats, offsites, and in-office gatherings — from RSVPs to on-the-ground details.
- Assist with day-to-day administration of company spend tools and partner with Finance on routine clean-up and reporting.
- Help keep our Brooklyn Heights office running smoothly and ready for hybrid days.
- Jump in on ad-hoc projects across Finance, People, Resource Management, Talent, and IT — wherever an organized set of hands moves the work forward.
- Notice friction points in how we work and bring forward ideas to make our operations clearer, faster, and more sustainable as we grow.
Requirements
What you’ll need- A bachelor's degree, or equivalent early-career experience (internships, part-time roles, or relevant coursework count).
- You're deeply organized.
- You have sharp attention to detail.
- You're curious and quick to learn new tools.
- You're a clear, thoughtful communicator.
- You bring a service mindset.
- You exercise discretion and judgment.
- You're proactive.
- You stay calm in motion.
- You're a team-first contributor.
- You enjoy bringing order to complexity.
Benefits
Comp & perks- 20 PTO days off per year
- 5 sick days
- +16 paid holidays
- matching 401(k)
- medical, dental & vision
- paid parental leave
- home office setup
- yearly team retreats
- comprehensive professional development program including coaching and a yearly professional development stipend
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizedattention to detailcuriousquick learnerclear communicatorservice mindsetdiscretionproactivecalm under pressureteam contributor
Certifications
bachelor's degree