Principal Software Engineer
SmithRx
Senior Account Director, Healthcare
FWD People
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Senior
About the role
- Serve as the primary point of contact for senior clients, leading projects across 1–2 key accounts totaling $2M+ annually, with ability to scale to $5M–$10M+ portfolios
- Operate as both a strategic partner and project owner: oversee scopes of work, budget management, and staffing plans; identify and mitigate resourcing or budget risks proactively
- Lead day-to-day brand planning efforts across workstreams, integrating market insights, brand strategy, and creative excellence
- Guide cross-functional teams to deliver high-quality, brand-aligned work and ensure client-facing materials meet strategic and creative standards
- Develop and deepen relationships with multiple clients at the Director/Sr. Director level; earn trust and influence with authority
- Review and interpret scientific and competitive literature to generate strategic insights and root work in evidence-based thinking
- Become a subject-matter expert in client regulatory processes and FDA promotional guidelines; ensure clean, strategic submissions through MLR
- Own and lead the development of scopes of work in partnership with strategy, creative, and operations leads
- Drive organic growth by identifying new opportunities within existing accounts and supporting agency new business efforts, including pitches and proposals
- Model accountability, mentorship, and high standards—provide coaching and leadership presence across projects and teams
- Codify and refine best practices in client service, account operations, and project delivery
Requirements
- 10+ years of experience in account and project management roles within small to mid-sized agencies
- 4+ years of hands-on experience working with pharmaceutical/biotech/diagnostic clients; oncology or immunology experience a strong plus
- Demonstrated strategic leadership in healthcare/pharma marketing fundamentals (positioning, segmentation, messaging, campaign development)
- Experience leading large accounts or portfolios with budgets exceeding $5M
- Strong financial acumen: manages budgets, resourcing needs, and scopes with a business-owner mindset
- High emotional intelligence and communication skills; comfortable presenting, facilitating, and influencing across all levels
- Track record of growing client relationships, identifying new opportunities, and supporting new business development
- Proven ability to mentor and lead teams with clarity, warmth, and accountability
- Familiarity with FDA guidance and promotional review processes, especially in highly scientific categories
- Strong writing, presentation, and direct communication skills across email, meetings, and strategic deliverables
- Self-motivated, curious, and adaptable with a solutions-oriented mindset and strong attention to detail
- Willingness to work hybrid from the Brooklyn office; application asks about authorization to work in the United States and visa sponsorship status
