futureproof consulting

Project Manager

• Lead full lifecycle rollout of EMR, CRM, Talkdesk, mobile app and data platforms
• Develop and maintain detailed rollout plans, timelines and risk management frameworks
• Coordinate data migration, system integrations and go-live readiness
• Conduct stakeholder workshops and drive adoption within clinical teams
• Align regional and local leadership across multiple markets
• Ensure compliance with GDPR and local healthcare regulations
• Define and track KPIs such as system adoption, operational efficiency and user satisfaction
• Identify cross-market dependencies and mitigate risks proactively
• Provide structured updates to senior leadership

Project Manager – Regional Rollout & Change Lead

Data Engineer

• Design, build, and maintain scalable and reliable data pipelines using modern data engineering best practices
• Develop and optimize ETL/ELT pipelines for structured and semi-structured data
• Work extensively with SQL and Python or Scala to process and transform large datasets
• Build and manage data solutions on AWS cloud infrastructure
• Leverage big data technologies such as Spark, Kafka, and Hadoop
• Design and maintain data models and data warehousing solutions
• Orchestrate data workflows using tools such as Apache Airflow
• Ensure data integrity, quality, and accuracy through validation, cleaning, and preprocessing techniques
• Optimize data collection, processing, and storage for performance, scalability, and cost efficiency
• Design and conduct experiments to test hypotheses and validate data-driven solutions
• Collaborate with analytics, data science, engineering, and business stakeholders to understand data needs and align solutions with organizational goals
• Create templates, dashboards, and visualizations to communicate insights clearly to stakeholders
• Apply and support data governance, security, and compliance standards , especially in a regulated pharmaceutical environment

Implementation Specialist

• Support the Project Manager in delivering on-site and remote implementation of the CRM and EMR systems across clinics in the UK & Ireland, aligned with project scope, timelines, and budget
• Collaborate with clinic managers, healthcare professionals, and cross-functional central teams (Operations, IT, Clinical, Finance, Marketing) to gather requirements and manage expectations
• Demonstrate CRM and EMR systems, analyze clinic workflows, identify process gaps, and define localized business requirements
• Configure systems per business needs, support UAT (User Acceptance Testing), troubleshoot issues, and ensure go-live readiness
• Assist trainers in delivering user training, contribute to user documentation, and support successful adoption of the new systems and processes
• Coordinate with the data migration team to ensure accurate legacy data migration, including requirement gathering, workshops, and validation
• Provide operational hypercare support and troubleshoot post-launch issues to ensure smooth transitions

CRM & EMR Implementation Consultant

Product Marketing

• Author, maintain, and sustain electronic Master Batch Records (MBRs) and Generic Master Batch Records (GMBRs) using Werum/Körber PAS-X
• Ensure MES solutions are designed and implemented in compliance with cGMP regulations, SOPs, and global business processes
• Execute change control and MBR lifecycle management activities to maintain system compliance and state of control
• Collaborate with manufacturing sites to gather requirements and implement MBR/GMBR updates following defined lifecycle procedures
• Support MES integrations with systems such as SAP, DCS, SCADA, Historian, and LIMS
• Provide MES/EBR operational support, including troubleshooting and resolution of manufacturing issues
• Work closely with Quality, Manufacturing, Automation, and IT teams to ensure quality-driven decisions
• Support MES training, collaboration, benefit realization, and standardization initiatives
• Identify and implement continuous process improvement opportunities
• Perform validation-related activities using electronic validation tools such as Kneat eVal

Project Manager – Regional Rollout & Change Lead

Data Engineer

CRM & EMR Implementation Consultant

MES Specialist, MBR Author