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Senior Technical Product Manager – Customer Workflow
FutureFit AISenior Technical Product Manager managing Customer Workflows, focusing on AI-powered platform efficiency at FutureFit AI. Leading cross-functional teams to transform workforce development interactions.
About the role
Key responsibilities & impact- Own the Customer Workflows domain and lead initiatives
- Manage fleets of agents and ship working prototypes with AI tooling
- Conduct research and product-centered discovery sessions
- Author and maintain quarterly roadmaps for the Customer Workflows domain
- Own trade-offs across performance, scalability, cost, and speed
- Be the go-to product partner across cross-functional teams
Requirements
What you’ll need- Demonstrated ownership of a product area at a platform level
- A track record leading multi-quarter, cross-functional technical initiatives end-to-end
- AI-native, with experience using LLMs and AI-assisted tools
- Strong technical depth
- Data fluency to define OKRs and success metrics
- Proven cross-functional credibility with Sales, CS, and Engineering
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Occasional travel for offsites and team gatherings
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