Digital Ad Operations Associate
Future
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $40,000 - $45,000 per year
Job Level
JuniorMid-Level
About the role
- Partner with clients to secure campaign assets and answer ad specification
- Iterate ad copy for performance improvements, answer questions promptly, including tags and troubleshooting ad issues (tracking, pacing, implementation, and reporting)
- Send reminder emails for upcoming scheduled ads and final ad previews for client approval.
- Upload, test and schedule advertising creative using ad servers to ensure start and full delivery of all ad campaigns.
- Investigate issues (such as delivery discrepancies and technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues.
- Ensure Account Managers and Clients are well informed with current campaign data as it relates to creative in hand/outstanding, client requests and campaign level priorities.
- Support Account Managers to maintain advertiser client relationships and their campaigns by providing excellent customer service.
- Provide the Partner team with creative previews for association approval.
Requirements
- Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, Real-time Email
- Command of HTML and in-line CSS
- Familiarity with Google Ad Manager
- General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts
- Be fast and accurate at scale across a large array of clients
Benefits
- Uncapped leave, because we trust you to manage your workload and time
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programs
- Opportunity to purchase shares in Future, with our Share Incentive Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLin-line CSSad serving principlestagstrackingpacingrevenue impacts
Soft skills
customer servicecommunicationproblem-solvingattention to detail