Pre-sales Engineer
FusionTek
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $125,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureCloudDNSFirewalls
About the role
- Engage in initial discussions as well as discovery sessions with clients to gain insight into their business challenges, technical needs, and expected outcomes.
- Assess and document the client’s current infrastructure, applications, and operational workflows to pinpoint gaps and opportunities for improvement.
- Create tailored, scalable, and cost-efficient managed services solutions that address client requirements.
- Develop and present engaging solution proposals that effectively communicate value, the technical strategy, and associated benefits.
- Collaborate closely with sales, project management, and support teams to ensure that proposed solutions are viable and align with organizational capabilities.
- Investigate and stay updated on emerging technologies, consulting with internal stakeholders to enhance company offerings and services.
- Educate internal teams on new solutions, sales strategies, deployment methods, and how these can be integrated into existing service offerings.
Requirements
- High School Diploma required
- Bachelor’s Degree in IT related field preferred
- 5+ years technical support experience in an MSP Environment
- Strong knowledge of desktop and server operating systems
- Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
- Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
- Familiarity with ITIL frameworks and service management best practices
- Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus)
- Experience with Autotask PSA a Plus
- Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus
- Able to work independently and as part of a team
- Exceptional written and oral communication skills required
- Self-motivated; great communicator, client advocate
Benefits
- Salary range - $110k - $125k/year
- Competitive pay with quarterly bonus eligibility
- Coverage for 90% of your medical, dental, and vision insurance expenses.
- 401(k) plan with 4% company matching and immediate vesting
- Eight paid holidays and 17 days of PTO in year one
- Educational reimbursement for certification tests and company supplied training resources
- Fun team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportdesktop operating systemsserver operating systemsnetworking conceptsIP addressingDNSDHCPVPNVLANsfirewalls
Soft skills
communication skillsself-motivatedclient advocateteam collaborationindependent work
Certifications
High School DiplomaBachelor’s Degree in ITMicrosoft 365 Certified: Administrator Expert (MS-102)Microsoft Certified: Azure Solutions Architect Expert (AZ-305)