Access Solutions Specialist

Fusion Connect

Access Solutions Specialist managing sales operations and connectivity solutions for Fusion Connect. Collaborating with sales teams, carriers, and internal operations to ensure competitive pricing and customer satisfaction.

Posted 8/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in telecommunications and connectivity solutions, including pricing strategies and quoting methodologies. Proficient in managing the access quote lifecycle while ensuring accuracy and compliance with service-level objectives.

Highest-signal resume keywords

Telecommunications SolutionsAccess Quoting MethodologiesSalesforce ProficiencyAnalytical Problem-SolvingCarrier Ecosystem Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dedicated Internet Access (DIA)BroadbandEthernetSD-WANTransportFixed WirelessQuoting MethodologiesAccess Procurement ProcessesMarket Pricing TrendsCarrier Performance Evaluation

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementInterpersonal CommunicationRelationship Building

Tools & Technologies

SalesforceMicrosoft Office SuiteCarrier PortalsQuoting PlatformsFusion Connect Quoting Tools

Industry Keywords

Connectivity SolutionsCarrier NetworksPricing StrategiesService-Level ObjectivesVendor Relations

About the role

Key responsibilities & impact

Serve as the primary resource for all access and connectivity pricing requests.
Source and price connectivity solutions including Dedicated Internet Access (DIA), Broadband, Ethernet, Fixed Wireless, Transport, SD-WAN underlay services, and other network access products.
Evaluate multiple carrier options and recommend optimal solutions based on pricing, serviceability, customer requirements, and business objectives.
Collaborate with Sales Engineering to ensure proposed solutions meet customer technical and operational requirements.
Maintain expertise in carrier networks, access technologies, market pricing trends, and competitive positioning.
Assist Sellers in identifying creative connectivity solutions to support complex customer opportunities.
Manage the complete access quote lifecycle from request intake through quote delivery.
Generate accurate and timely quotes utilizing Fusion Connect quoting tools, carrier portals, and internal systems.
Ensure all quote requests meet established service-level objectives and quality standards.
Maintain detailed documentation of quote activity, carrier responses, pricing assumptions, and customer requirements.
Partner with Sellers to provide strategic pricing recommendations that maximize competitiveness while protecting company profitability.
Support special pricing requests and assist with deal reviews as needed.
Leverage established Vendor Relations and carrier escalation processes to support seller opportunities.
Engage carriers to obtain pricing, serviceability, promotions, and non-standard solutions.
Escalate carrier issues when necessary to support customer requirements and revenue objectives.
Maintain awareness of carrier product changes, pricing programs, and market developments.
Assist in evaluating carrier performance and identifying opportunities to improve sourcing efficiency.
Continuously identify opportunities to improve quoting processes, reduce turnaround times, and enhance the partner and customer experience.
Maintain data accuracy within Salesforce, quoting systems, and carrier management tools.
Support reporting and analysis related to quote activity, turnaround times, carrier performance, and win rates.
Partner with Sales Operations leadership on process improvement initiatives and operational best practices.
Contribute to documentation, training materials, and knowledge-sharing resources related to access quoting

Requirements

What you’ll need

Strong understanding of telecommunications and connectivity solutions including DIA, Broadband, Ethernet, SD-WAN, Transport, Fixed Wireless, and related technologies.
Knowledge of carrier ecosystems, quoting methodologies, and access procurement processes.
Exceptional analytical and problem-solving skills.
Strong attention to detail with a commitment to accuracy.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational and time management skills.
Ability to build productive relationships with partners, vendors, and internal stakeholders.
Proficiency with Salesforce, Microsoft Office Suite, carrier portals, and quoting platforms.
Ability to work independently while collaborating effectively across multiple departments.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Remote work options