Global Solutions Manager

Furnished Quarters

Global Solutions Manager leading Global Leasing team in the furnished housing sector. Driving operational excellence and managing supplier relationships while ensuring exceptional service.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Provide day-to-day leadership, coaching, and career development support to the Global Leasing Coordinators
Monitor daily workload distribution, work queues, and lease pipelines to maintain service levels and operational efficiency
Perform routine audits of leases, financial transactions, Salesforce records, Oscar records, and operational documentation to ensure quality and compliance
Oversee complex lease transactions, renewals, extensions, early departures, and other non-standard leasing scenarios
Review lease agreements, reservation details, partner invoices, and financial documentation to ensure accuracy, profitability, and compliance
Monitor partner performance against Service Level Agreements (SLAs)
Partner with Apartment Services to proactively resolve pre-arrival issues
Serve as the primary escalation point for complex lease issues
Develop and implement SOPs, workflow improvements, and automation opportunities

Requirements

What you’ll need

Bachelor's degree in Business, Hospitality, or a related field
4+ years of experience within the furnished housing sector, including apartment procurement or supply chain operations
5+ years of experience managing people or teams
Strong analytical and problem-solving skills
Proficiency in Salesforce or a comparable CRM platform
Ability to read, write, speak, and understand English fluently
Proficiency in Microsoft Office Suite

Benefits

Comp & perks

Health insurance
Paid time off
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Lease AuditingFinancial Transaction ReviewSOP DevelopmentWorkflow ImprovementLease Agreement Review

Soft Skills

CoachingCareer DevelopmentCommunication