Director, Inside Sales

Furnished Quarters

Director of Inside Sales leading revenue growth and sales optimization at Furnished Quarters. Ideal for a strategic leader passionate about developing high-performing teams and driving operational excellence.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesLead💰 $95,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop the Inside Sales team, including managers and specialists
Foster a culture of accountability, collaboration, and high performance
Conduct regular performance reviews and establish clear development plans
Oversee onboarding and ongoing training to ensure strong product knowledge and sales effectiveness
Drive lead conversion, reservation quality, and overall sales performance
Partner with Sales Leadership on forecasting, pricing alignment, and occupancy strategy
Monitor pipeline activity and KPIs to ensure revenue goals are consistently met
Identify opportunities to improve sales processes and maximize revenue outcomes
Collaborate with executive leadership to set departmental goals and performance benchmarks
Ensure proper staffing, scheduling, and resource allocation to meet demand
Oversee payroll, scheduling, and operational processes through team leadership
Align Inside Sales execution with broader Business Development initiatives
Ensure data integrity across Salesforce, FQ Live, Oscar, and related systems
Establish and enforce compliance with company policies, SOPs, and data standards
Drive process improvements, automation, and system enhancements
Audit sales activity and reservation data to ensure accuracy and consistency
Serve as an escalation point for complex or high-priority client issues
Partner with Marketing, Operations, Guest Services, and Finance to improve outcomes
Ensure consistent, high-quality communication across all client touchpoints
Support alignment across teams to enhance service delivery and client satisfaction

Requirements

What you’ll need

Bachelor’s degree in Business, Hospitality, or related field preferred (or equivalent experience)
10+ years of inside sales or B2B hospitality experience
5+ years of leadership experience managing multi-layered teams
Proven success driving revenue growth, forecasting, and KPI performance
Strong experience with CRM systems (Salesforce preferred) and sales operations
Exceptional leadership, coaching, and team development skills
Strong analytical and problem-solving abilities with a data-driven mindset
Excellent communication and stakeholder management skills
Experience working cross-functionally in fast-paced, dynamic environments
Ability to lead through change and drive continuous improvement
Highly organized with strong attention to detail and execution

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Life, Short- and Long-Term Disability Insurance
Medical FSA and Commuter Benefits
401(k) with Company Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales performancelead conversionrevenue growthforecastingKPI performancesales operationsdata integrityprocess improvementsautomationsystem enhancements

Soft Skills

leadershipcoachingteam developmentanalytical skillsproblem-solvingcommunicationstakeholder managementorganizational skillsattention to detailadaptability

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Hospitality