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About the role
Key responsibilities & impact- Support colleagues with day-to-day IT issues (laptops, accounts, software)
- Assist with meeting room tech & hardware setup (Zoom, printers, etc.)
- Set up and configure Windows & Mac devices
- Help manage Microsoft 365 & Google Workspace
- Assist in network upgrades, post-testing after normal business hours to provide backup and on-call support.
- Operate in a hybrid working environment with initial onsite support required
- Document solutions and learn IT best practices from experienced professionals
Requirements
What you’ll need- University students enrolled in Computer Science, IT or a related field
- Fluency in English
- Knowledge of Atlassian tools. E.x. Confluence and Jira
- Experience/knowledge in MS 365 and Google workspace
- Proficient in Slack.
- Comfortable with Windows and/or Mac basics
- Good documentation skills
- Ability to establish strong, trusted, and sustainable relationships with business and IT partners
- Independent with strong project management ability
- Curious, proactive, and eager to learn
- Plus: Have already gained experience in IT support and IT maintenance.
- Plus: Fluent in Mandarin
- Agile mindset
- Based in Barcelona and available for a hybrid internship (part-time or full-time)
Benefits
Comp & perks- Hybrid and flexible working hours - We know you have other quests and fun activities in your life, as long as you get your job done, flex away.
- Exposure to international IT operations and multicultural teams - With so many offices around the world, you will have opportunities to engage and learn from your global colleagues
- Mentorship from experienced IT professionals and international and expert leadership - You can’t create legends without legendary leadership.
- Creative environment - This is entertainment after all folks!
- Hands-on IT experience in a global company
- A strong stepping stone for your IT career
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportnetwork upgradesWindows configurationMac configurationdocumentationproject managementIT maintenance
Soft Skills
strong relationshipsindependentcuriousproactiveeager to learn