Associate Consultant

Funnel Leasing

Associate Consultant partnering with enterprise clients to drive software utilization and success. Collaborating with teams and fostering relationships to enhance customer experience and satisfaction.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Act as an advisor and point of contact to assigned enterprise clients by providing product and services guidance; consultative services (based on technical knowledge and previous customer interactions) and project management and support throughout product implementation and ongoing adoption
Develop substantial knowledge in the property management industry in order to engage meaningfully with enterprise level customers
Gain a deep understanding of Funnel Leasing's software solutions and become a trusted expert in our product offerings.
Partner and support an Enterprise Consultant I/II, providing operational support across active customer projects. Responsibilities will include managing and executing system administrative tasks within the Funnel software.
Serve as the primary point of contact for enterprise customer technical escalations, supporting the facilitation of resolution.
Collaborate closely with internal teams, including product, engineering, support, and finance, to ensure alignment and successful execution of customer initiatives.
Develop and maintain strong relationships with key stakeholders at enterprise level client organizations, fostering long-term partnerships and driving customer trust and satisfaction.
Ability to travel to customer sites (approx. 5% of the time) and independently lead in person discussions and presentations
Create a culture of continuous improvement and learning
Foster collaboration within team and across the company
Embrace Funnel’s P.I.N.K core values

Requirements

What you’ll need

Bachelor’s degree preferred; relevant professional experience and alternative certifications strongly prioritized.
Minimum of 2-3 years of experience in technology and/or property management industries.
Proven track record of driving transformative change and delivering exceptional results for large enterprise clients.
Understanding of and experience with enterprise software solutions and their implementation within complex organizational environments.
Excellent communication, influencing, and presentation skills, with the ability to effectively engage with senior stakeholders and executive teams.
Significant expertise in change management methodologies and experience navigating organizational complexities and resistance to change.
Exceptional analytical and problem-solving skills, with the ability to quickly grasp complex business challenges and design innovative solutions.
Demonstrated leadership and project management capabilities, with the ability to effectively lead cross-functional teams and manage multiple projects concurrently.

Benefits

Comp & perks

Health insurance
Dental and Vision insurance
Company paid Life/AD&D
Long-term Disability insurance
Short-term Disability insurance
Term Life insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Retirement Plan - 2% company match
EAP
Remote/Hybrid Opportunities
Uncapped Discretionary Time off
Sick Leave
14 paid holidays
One time remote work stipend
Employee recognition program
Employee-led Groups (ELG’s)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementchange managementanalytical skillsproblem-solvingenterprise software solutionssystem administrationcustomer implementationsoftware guidanceconsultative servicesstakeholder engagement

Soft Skills

communication skillsinfluencing skillspresentation skillsrelationship buildingcollaborationleadershipcustomer trustcontinuous improvementorganizational navigationteam fostering

Certifications

Bachelor’s degreeprofessional certifications