Senior Account Manager, Project Manager – Advertising Agency
Funday
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$90,000 - CA$120,000 per year
Job Level
Senior
About the role
- Account Management Responsibilities - A strong account manager takes the time to understand the client and their business and can even anticipate their needs. They are the bridge between the client and our internal team; they ensure clear communication between both sides and have the tough conversations when necessary.
- Act as the primary contact for projects between the client, team, and vendors
- Identify opportunities to deliver on client’s needs or to solve problems
- Build positive working relationships with key client teams
- Understand and anticipate clients’ short and long-term goals, as well as their competition
- Manage issues in a professional and timely manner, finding solutions and consensus among all parties
- Project Management Responsibilities - A strong project manager takes the time to understand what it is the client needs so they can take that information back to the team and communicate it in a way that they can easily get to creating the magic. They are very organized and scheduled but can stop everything and switch directions at the drop of a hat.
- Ensure everything is in place to run and execute a project on time and within budget
- Translate the clients’ needs into a language the team understands to get the work done
- Conduct thorough scoping, planning, costing, and timing of projects
- Oversee the entire delivery and execution process, ensuring and facilitating effective team communication and collaboration
- Own, facilitate, document, and disseminate outcomes for meetings
- Manage development priorities and timelines
- Manage creative activities and client reviews
- Communicate project status/risks to stakeholders
- Identify, document, and communicate issues and changes that may affect the project
Requirements
- 5-7 years of progressive experience in a marketing/advertising agency, in an account and/or project management role required; at least 3 years of that experience being in a hybrid accounts and project management role
- Proven ability to move between the accounts and project worlds
- Proven ability to grow client accounts
- Experience working in an inter-agency setting is an asset
- Adept at managing multiple clients and projects with heavily matrixed teams
- Experience managing projects through the entire lifecycle, from planning to execution
- Attention to detail and strong organizational and people management skills
- Excellent communication, presentation, and facilitation skills
- Flexibility when faced with changing priorities or circumstances
- Experience with project management and issue tracking tools
- Experience with budgeting and resource management
- Experience managing project teams including deliverables, timelines, and internal prioritization
- Experience managing all aspects of conversations with clients, including project intake, briefing, longer term planning, and challenging conversations
- Experience mentoring or managing junior team members
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementproject managementbudgetingresource managementproject lifecycle managementscopingplanningcostingtimingclient reviews
Soft skills
communicationpresentationfacilitationorganizational skillspeople managementattention to detailflexibilityrelationship buildingproblem solvingconsensus building