Operations Manager

Fullsteam

Summit Operations Manager responsible for performance analysis and operational support across 11 business units. Collaborating with cross-functional teams to enhance efficiency and drive growth opportunities.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Support monthly operations reviews across the Summit Vertical to close performance gaps or accelerate growth opportunities.
Gather, organize, and analyze BU-level and consolidated performance data, including trend identification and key driver analysis.
Support planning processes, initiative tracking, and execution follow-through for the Vertical and its business units.
Partner with and train BU leaders to improve visibility into KPIs, operating rhythm, action item tracking, and accountability.
Work with finance, accounting, and FP&A teams to ensure reporting inputs are accurate, consistent, and timely, without owning corporate finance processes.
Support ELT materials, executive presentations, QBRs, and strategic analysis as needed.
Develop process improvements that reduce manual effort and strengthen operating discipline.
Serve as a cross-functional liaison across customer success, sales, software development, operations, and shared services.
Assist in managing strategic initiatives, timelines, and deliverables across multiple workstreams.
Provide analytical support for special projects, ad hoc requests, and leadership decisions.

Requirements

What you’ll need

3–5 years of business analysis experience similar to audit experience, preferably with a public accounting firm.
1–3 years of experience in a high-paced, growth-focused, private equity-backed business.
Experience in software and/or SaaS environments strongly preferred.
Demonstrated experience with data analysis, operational reporting, planning, and execution support.
Advanced Microsoft Excel skills.
Excellent project management skills and experience.
Strong communication and presentation skills.
Bachelor’s degree in Business, Accounting, Finance, with a focus on technology, or related field required.
Experience supporting executive leadership and cross-functional teams preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisoperational reportingplanningexecution supportMicrosoft Excelproject managementperformance data analysistrend identificationkey driver analysisprocess improvements

Soft Skills

communicationpresentationorganizationalleadershipaccountabilitycollaborationtraininganalytical thinkinginitiative trackingcross-functional liaison