Sales Engineer, Club Prophet
Fullsteam
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Meet with clients, provide product demonstrations, technical presentations, and develop customized solutions to meet customer specifications.
- Assist sales team in conducting in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals.
- Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
- Assist RFP coordinator to review and respond to RFP/RFI’s.
- Solutions development and collaboration with engineering and product teams to ensure the solution offered are viable and tailored to client’s needs.
- Assist with product configuration and suggest modifications to meet customer requirements.
- Act as the technical point of contact during the sales process, answering questions about product functionality, features, customer requirements, and compatibility.
- Build and maintain relationships with perspective and existing clients, serving as a technical resource to help customers understand solutions.
- Help identify upsell or cross-sell opportunities.
- Maintain an accurate record of sales activities in the CRM system.
- Understand sales pipeline to achieve monthly, quarterly, and annual targets.
- Leverage sales dashboards to understand where to focus your time and activities.
- Provide expert knowledge of company’s products and services to both the sales team and clients, including pre and post-sales support to ensure product integration and functionality needs.
- Document and provide feedback and insights about customer needs and product improvements to relevant teams.
- Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
- Stay informed about industry trends, competitor activities, and market developments.
- Utilize this knowledge to position the solution effectively and provide insights to clients.
Requirements
- Bachelor’s degree in Engineering, Computer Science or a related field preferred.
- 5+ years of experience in technical software sales, preferably within the SMB and mid-market segments, or supporting role within Golf Software Solutions.
- Willingness to travel as needed to meet clients and attend industry events.
- Golf experience preferred.
Benefits
- Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
- Equal Opportunity/Affirmative Action employer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical presentationsproduct demonstrationssolutions developmentproduct configurationCRM systemsales pipeline managementcustomer requirements analysisRFP/RFI responseupsellingcross-selling
Soft skills
customer centric approachvalue-driven approachrelationship buildingcollaborationcommunicationproblem-solvinginsight generationadaptabilityteamworkleadership