People Operations

• Develop a deep understanding of the business strategy, operating model, and talent needs of the teams you support.
• Act as the primary People Team touchpoint for leaders, bringing insights, thought partnership, and solutions to complex organizational challenges.
• Anticipate business needs and proactively influence workforce planning, talent decisions.
• Partner with business leaders to design and evolve org structures to support scaling, efficiency, and agility.
• Lead or support succession planning, retention strategies, and career pathing initiatives across teams.
• Diagnose organizational health using both qualitative and quantitative inputs, and co-create strategies to address gaps. (e.g., attrition trends, demographics, leadership development)
• Serve as a strategic connector between the business and other SMEs within the People team function) ensuring seamless integration of programs within People Rewards, Performance and Talent Acquisition.
• Provide clear, contextual feedback to partner functions to influence program design and execution.
• Collaborate across functions to address misalignment, solve systemic issues, and drive organizational clarity.
• Monitor and interpret proactively key people metrics (e.g., attrition trends, engagement scores, hiring velocity, turnover).
• Identify patterns and synthesize data to influence business strategy and talent plans.
• Coach leaders and managers through complex people issues, talent planning discussions, and performance challenges.
• Model leadership behaviours: leading by example, prioritizing effectively, and leaning into difficult conversations with clarity and empathy.
• Contribute to building a high performing culture through talent and leadership development, and team health strategies.

Senior People Business Partner

Senior Associate, People & Culture

People Partner

People and Culture Generalist

Strategy & Operations, People

Human Relations Agent