IT Administrator

Fullscript

IT Administrator supporting end users while maintaining systems in a health technology company. Join IT team on-site at Virginia Distribution Center, collaborating and growing your career.

Posted 7/24/2026full-timeAshland • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting hardware and software issues, providing technical support for end users, and managing mobile devices. Proficient in maintaining documentation and following IT processes while effectively communicating and collaborating with team members.

Highest-signal resume keywords

Technical SupportMobile Device ManagementZebra Printer SupportWindows Operating SystemMac Operating System

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingHardware SupportSoftware SupportSystem ConfigurationNetwork Connectivity

Soft Skills

Clear CommunicationTime ManagementPrioritizationEagerness to LearnConstructive Feedback Acceptance

Tools & Technologies

JamfIntuneSlack

Industry Keywords

IT SupportUser ProvisioningDocumentationTicket LoggingSite Improvements

Tech Stack

Tools & technologies

AndroidiOSJamf

About the role

Key responsibilities & impact

Monitor support channels and take ownership of user issues through to resolution, escalating as needed
Work on site in our Virginia Distribution Center - providing technical support to our users, and warehouse equipment
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.)
Accurately log tickets and maintain clear documentation
Assist with onsite IT support
Support provisioning and deprovisioning of users and devices
Report or escalate integration issues appropriately
Support physical site improvements (e.g. equipment installs/removals)
Configure systems and follow IT processes and standards
Participate in departmental projects under guidance
Mobile device management (iOS and Android)

Requirements

What you’ll need

Basic understanding of computer systems, networks, and common enterprise software
Familiarity with Mac and Windows operating systems
Ability to follow documented processes and complete defined tasks independently
Eagerness to learn and accept feedback constructively
Clear written and verbal communication skills
Ability to manage time, prioritize tasks, and ask for help when needed
Hands-on experience supporting Zebra printers, including setup, network connectivity, and print quality troubleshooting
Comfortable sharing knowledge in team channels like Slack, documentation, or in meetings
Prior experience with mobile device management (Jamf and Intune)

Benefits

Comp & perks

Generous PTO and competitive pay.
401(k) with company match.
Flexible benefits package.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.