Fullscript

Senior Regulatory Manager, Quality

Fullscript

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida, Illinois, Massachusetts, New Hampshire • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead and mentor the Regulatory team, fostering a culture of ownership, accountability, and professional growth.
  • Oversee regulatory operations and readiness for audits and inspections across the FDA, FTC, Health Canada, CFIA, CLIA, and other authorities.
  • Manage and maintain regulatory registrations, facility licensing, and supplier qualifications.
  • Partner with internal teams to confirm product labeling and marketing claims across supplements, cosmetics, foods, and diagnostics.
  • Collaborate on complaint handling, recalls, and corrective actions in partnership with Distribution, Finance, Customer Experience, and Brand teams.
  • Work cross-functionally with Legal, Quality, and Distribution to proactively anticipate regulatory changes and strengthen processes to ensure ongoing improvement and alignment across SOPs and documentation.
  • Provide regulatory oversight for diagnostic laboratories and self-collection testing kits, ensuring compliance with CLIA and related regulations.
  • Monitor and report on key regulatory KPIs, providing performance insights and recommendations to leadership.

Requirements

  • 10+ years of regulatory compliance experience, including 5+ years in a management role overseeing regulatory professionals.
  • Deep working knowledge of U.S. and Canadian regulations specific to dietary supplements, foods, cosmetics, diagnostics, OTCs, and medical devices.
  • Strong familiarity with FDA, Health Canada, CFIA, CLIA, FTC, and Prop 65 regulations.
  • Experience with cGMP and NSF 455-2 requirements.
  • Proven ability to lead regulatory strategy, manage audits, and make informed decisions in high-stakes situations.
  • Bachelor’s degree in a life sciences field (e.g., Food Science, Biology, Biochemistry, Clinical Laboratory Science); advanced degree preferred.
  • Exceptional leadership and communication skills, with the ability to manage and influence cross-functional stakeholders effectively.
Benefits
  • Market competitive compensation package including equity
  • 401K matching (within US)//RRSP matching (within CAD)
  • Flexible PTO policy
  • Flexible benefits package and additional perks
  • Employee discount on Fullscript catalog of products for family & friends
  • Ability to **Work Wherever You Work Well**

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
regulatory complianceaudit managementregulatory strategycGMPNSF 455-2regulatory operationsperformance insightsfacility licensingsupplier qualificationscomplaint handling
Soft skills
leadershipcommunicationcross-functional collaborationmentoringaccountabilityprofessional growthinfluencing stakeholdersproblem-solvingdecision-makingorganizational skills
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