FullFunnel

Salesforce/HubSpot Account Manager

FullFunnel

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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About the role

  • Support fast-growing Revenue Operations Outsourcing business line as a Salesforce/HubSpot Account Manager
  • Manage a portfolio of SalesWorks clients and enable them to achieve objectives related to sales processes and technologies
  • Develop and implement sales process and technology strategies with clients
  • Design and manage client projects within project management tool, ensuring utilization and margin targets are hit
  • Serve as main liaison between SalesWorks and clients, ensuring high satisfaction levels and promoting long term relationships
  • Direct team on technical platform administration on common sales software
  • Manage live (virtual) and written communication with clients to set expectations and priorities
  • Monitor allocations and time spent on client projects and work within budgeted hours
  • Actively look for potential signs and opportunities for additional work based on client needs

Requirements

  • 2+ years of experience in an operations function working with sales and marketing technology
  • 1+ years of experience in a sales or sales support function
  • Responsive, service-oriented attitude
  • Strong organizational skills with ability to effectively prioritize and engage in time management
  • Strong project management skills
  • Excellent communication skills
  • Understands the different approaches to tone and authority required to address executive leadership, middle management, and individual contributors
  • Able to describe complex issues in relatively basic terms
  • Practices closed-loop communication
  • Proactively raises questions or issues to key stakeholders
  • Capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches
Benefits
  • Competitive salary and bonus
  • Start-up, agile environment
  • Competitive medical, dental and vision coverage and 401k match
  • Remote work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceHubSpotsales process strategiesproject managementtechnical platform administrationsales technologyoperations functionsales support
Soft Skills
service-oriented attitudeorganizational skillstime managementproject management skillscommunication skillstone and authority adaptationclosed-loop communicationproblem assessmentstakeholder engagement