Business Analyst – E-commerce Jr.
FullCommerce Brasil
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteSalary
💰 R$0 - R$4,500 per month
Job Level
Junior
About the role
- Monitor and maintain availability of the active product mix, ensuring restocking and adjustments
- Manage relationships with Full Commerce clients, ensuring the proper operation of their e-commerce
- Monitor orders, payment status, delivery, and customer satisfaction
- Verify store usability, menus, and links
- Conduct competitor analysis to define pricing strategies
- Create, propose, and manage actions, campaigns, and promotions
- Monitor KPIs such as traffic, conversion rate, average order value, and ROI
- Generate performance analysis reports for the stores
- Work with logistics, customer service, and technology teams
- Manage sales across B2C channels and marketplaces
- Liaise with internal departments within the company
Requirements
- Experience with e-commerce platforms
- Proficiency in Office/Excel (intermediate to advanced level)
- Ability to interpret and present performance reports
- Familiarity with analytics and digital marketing tools, e.g., Google Analytics
- Knowledge of ABC analysis
- Bachelor's degree in Business Administration, Marketing, Advertising, or related fields
- Experience in the digital sector
- Proven experience in e-commerce
Benefits
- Meal allowance
- Health insurance
- Gympass
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
e-commerce platformsOfficeExcelGoogle AnalyticsABC analysis
Soft skills
relationship managementcustomer satisfactionperformance report interpretationcampaign managementanalytical skills
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in MarketingBachelor's degree in Advertising