Lead Inbound Business Development Representative

Fullbay

Lead Inbound Business Development Representative at Fullbay creating safer roads, managing warm leads and mentoring BDR team. Focused on pipeline ownership and outreach in a hybrid environment.

Posted 6/20/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSenior💰 $72,000 per yearWebsite

About the role

Key responsibilities & impact

Individual Contributor (still owns a pipeline)
Conduct outbound outreach through phone and email
Qualify prospects based on Fullbay's criteria and schedule demos with Account Executives
Own lead follow-up and lead management once assigned
Maintain lead status notes and next steps in Salesforce
Manage inbound channels including the inbound phone line, Facebook leads, and demo request submissions
Use automation tools and cadences to follow structured outreach workflows
Maintain a minimum of 50 unique dials with prospects
Meet or exceed monthly targets for completed qualified demos
Respond to assigned leads within defined SLA windows to maximize conversion potential
Track personal performance metrics and ensure CRM data is accurate and up to date
Team Lead (peer leadership - no direct reports)
Serve as a player-coach and go-to resource for the inbound BDR team
Support onboarding and ramp of new BDRs through shadowing, call reviews, and best-practice sharing
Provide peer coaching and real-time feedback (not formal performance reviews)
Monitor team-level lead SLA and rules-of-engagement adherence; surface gaps and trends to the Director of Business Development
Co-lead floor syncs, daily huddles, and team training alongside the methodology coach
Act as a first point of contact for lead-routing questions, escalations, and tactical roadblocks
Partner with the Director and RevOps on team reporting, dashboards, and pipeline consistency
Help refine and document rules of engagement, cadences, and outreach playbooks
Model best practices and consistently hit personal targets to set the bar for the team
Collaborate closely with Inbound Account Executives to ensure strong handoffs, demo alignment, and pipeline consistency

Requirements

What you’ll need

Minimum GED or High School Diploma or equivalent
Bachelor's degree in Business Administration preferred
Two+ years of hands-on experience in a sales or sales development role, with a proven track record as a top performer
Demonstrated experience mentoring, coaching, or leading peers (informal team lead, ramp buddy, or similar) preferred

Benefits

Comp & perks

Paid time off
Health insurance
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead managementoutbound outreachqualifying prospectsCRM data accuracyperformance metrics trackingsalesforceautomation toolsstructured outreach workflowspipeline consistencydemo scheduling

Soft Skills

peer leadershipcoachingmentoringteam collaborationcommunicationfeedback provisionproblem-solvingbest practices modelingtrainingperformance improvement

Certifications

GEDHigh School DiplomaBachelor's degree in Business Administration