Invoice Management Analyst/Specialist

Full Potential Solutions

Invoice Management Analyst role at Full Potential Solutions, providing operational assistance for invoice management systems and workflows. Collaborate with teams to resolve issues and improve processes.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ICE Invoice Management and invoice processing, with strong analytical skills for issue resolution and process improvement. Proficient in data management and reporting, ensuring accuracy and efficiency in financial operations.

Highest-signal resume keywords

ICE Invoice Management (IM) ExpertiseInvoice ProcessingData EntryIntermediate Excel SkillsMortgage Servicing Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Invoice Management WorkflowsFee Code MaintenanceClassification LogicSystem Data ManagementRoot Cause AnalysisKPI Dashboard PreparationTrend AnalysisIssue TrackingTesting and ValidationControl Monitoring

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementEffective CommunicationTeam Collaboration

Industry Keywords

Mortgage ServicingOperationsFinancial OperationsData QualityProcess Improvement

About the role

Key responsibilities & impact

Provide day-to-day support for ICE Invoice Management workflows, fee codes, and system processes.
Assist with maintenance of fee codes, classification logic, routing rules, and system data.
Research and help resolve invoice issues such as coding errors, workflow exceptions, and system rejects.
Support identification and documentation of system issues, rule gaps, and classification discrepancies.
Assist with testing and validation of system updates, rule changes, and enhancements.
Maintain documentation for fee codes, business rules, testing results, and issue tracking.
Support control monitoring activities, including reviewing exceptions, aging items, and data quality issues.
Prepare recurring reports including KPI dashboards, exception reports, and basic trend analysis.
Assist with root cause analysis and tracking of issue resolution and remediation efforts.
Coordinate with internal teams to track and follow up on system tickets and issues.
Identify opportunities for process improvement and increased efficiency.
Serve as a resource for basic questions related to invoice workflows and reporting.

Requirements

What you’ll need

High school diploma required; Associate’s or Bachelor’s degree preferred.
3-5 years of mortgage servicing, operations, or related experience preferred.
Expert experience with ICE Invoice Management (IM), MSP
Strong understanding of invoice processing, data entry, or financial operations.
Ability to manage multiple priorities, meet deadlines, and escalate issues appropriately.
Strong attention to detail and ability to work with data accurately.
Intermediate Excel skills (sorting, filtering, basic formulas).
Ability to research issues and follow established processes for resolution.
Strong organizational and time management skills.
Effective communication skills and ability to work in a team environment.

Benefits

Comp & perks

Paid Time Off (PTO)
Medical, Dental & Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan