Operations

• Monitor KPIs, track progress against business plans and roadmaps, and report deviations in collaboration with Finance
• Maintain project trackers and CRM systems to ensure visibility of project status, client commitments, and pipeline data
• Support Project Managers with fee resource charts, change control, and preparation of fee proposals and related documentation
• Coordinate invoice scheduling and approvals, liaising with Accounts and leadership to ensure timely processing
• Assist with tender submissions and bid coordination, including documentation preparation, meeting participation, and stakeholder follow-up
• Act as a liaison between commercial and enabling functions to ensure efficient project delivery and communication
• Contribute to forecasting, business planning, and resource planning activities across the Public Sector team
• Manage key project documentation, including appointment letters and version-controlled records, escalating variations when necessary
• Analyse operational and commercial data, produce reports, and identify trends to support decision-making
• Develop and maintain internal tools, trackers, and guidance documents to improve team efficiency and accountability
• Support onboarding processes and provide administrative support for technical documentation and compliance
• Assist with cross-functional projects and provide general support to the wider Operations team as required
• Always take personal responsibility for the health and safety of yourself and others by working within company H&S procedures
• Endeavour to improve our social and environmental impact
• Any other duties as reasonably required

Commercial Operations Advisor

Vice President, Rewards, Talent and Operations

Operations Associate

VP Operations

Treasury Operations Assistant

FinOps Specialist