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Fulfillment IQ

Scrum Master

Fulfillment IQ

Scrum Master supporting Agile teams to deliver high quality software solutions at Fulfillment IQ, a logistics technology consultancy.

Posted 4/25/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$90,000 - CA$115,000 per yearWebsite

About the role

Key responsibilities & impact
  • Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives, ensuring adherence to Scrum framework and Agile best practices.
  • Enable teams to meet sprint commitments, delivery timelines, and quality standards.
  • Identify, remove, and proactively escalate impediments and risks impacting team progress.
  • Promote self organization, accountability, and continuous improvement within the team.
  • Track, analyze, and communicate Agile metrics such as velocity, burndown, capacity, and sprint progress to drive transparency and improvement.
  • Support the Product Owner with backlog refinement, sprint readiness, and prioritization.
  • Ensure user stories meet Definition of Ready (DoR) and Definition of Done (DoD).
  • Participate in Scrum of Scrums to manage cross team dependencies and resolve inter team challenges.
  • Collaborate with other Scrum Masters to ensure effective coordination across teams.
  • Provide regular updates on delivery status, risks, and dependencies to stakeholders.
  • Coach team members on Agile principles and Scrum practices, reinforcing consistent adoption across teams.

Requirements

What you’ll need
  • Required bachelor’s degree in computer science, Business, or a related field, or equivalent experience.
  • Proven experience as a Scrum Master or in a similar agile role.
  • Scrum Master certification (CSM, PSM I, or equivalent) is required.
  • Strong understanding of Scrum and agile methodologies.
  • Excellent facilitation, coaching, and mentoring skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Strong problem-solving skills and the ability to address and resolve impediments.
  • Effective communication and interpersonal skills.
  • Proficiency with agile project management tools (e.g., Jira, Trello).

Benefits

Comp & perks
  • Comprehensive health and dental coverage for you and your family (region-specific plans)
  • Employee wellness programs where applicable
  • Competitive paid time off (PTO), sick leave, and public holidays
  • Flexible leave policies that respect local labor standards
  • Retirement savings programs and employer contributions
  • Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)
  • Dedicated learning and development budget
  • Support for skills development, leadership growth, and career progression
  • Remote and hybrid work options
  • Flexible working hours aligned to role and client needs
  • Equipment and workstation allowances
  • Internet and business travel reimbursements
  • Employee stock options (ESOP), where applicable
  • Team events, meetups, and company offsites

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ScrumAgile methodologiesAgile metricsbacklog refinementDefinition of Ready (DoR)Definition of Done (DoD)problem-solving
Soft Skills
facilitationcoachingmentoringself-organizationaccountabilitycontinuous improvementcommunicationinterpersonal skills
Certifications
Scrum Master certificationCSMPSM I