Fulfil.IO

Backend Engineer

• Own and maintain Fulfil's Python-based full stack platform (front-end integrations to back-end systems)
• Design, develop, and rapidly deploy new features for high-growth merchants
• Build and embed AI-driven capabilities into the ERP for automation and intelligence
• Optimize REST and GraphQL APIs, microservices, and Kubernetes/Docker deployments for scale and zero downtime
• Refactor legacy systems, write testable code with pytest, and participate in peer reviews
• Integrate with e-commerce and logistics partners to ensure merchant operations
• Collaborate with global teams across USA, Canada, and Bangalore to solve complex B2B SaaS challenges

SDE II/III - Python Full Stack and AI

Product Specialist

• Investigate, diagnose, and solve complex operational problems end-to-end, performing thorough root cause analysis (RCA)
• Apply deep system thinking: trace issues across modules, code snippets, logs, and merchant workflows
• Leverage AI for advanced troubleshooting and insights
• Proactively identify customer pain points and design and document sustainable solutions
• Improve processes & workflows and collaborate with Product to reduce recurring issues
• Plan and manage smaller-scale projects or initiatives with clear timelines and deliverables
• Build strong internal partnerships with engineering, product, and ops and provide clear, concise updates to merchants
• Own and manage the new and unassigned queue; proactively manage priorities, ensure SLAs are met, and hold peers accountable
• Turn solutions into repeatable frameworks and knowledge-base articles to accelerate future resolutions

SDE II/III - Python Full Stack and AI

Product Consultant