Fulcrum Technology Solutions

Account Manager

Fulcrum Technology Solutions

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Serve as the primary strategic and operational contact for clients, building long-term trust and insight.
  • Gain a deep understanding of the client's business goals, and translate those objectives into clear, actionable briefs for delivery teams.
  • Manage client expectations regarding communication, timelines, and deliverables, effectively "reining them in" when necessary.
  • Monitor performance, analyse results, and provide actionable insights for continuous optimisation and strategic decisions.
  • Oversee end-to-end project execution, ensuring high quality, and QAing all deliverables before they reach the client.

Requirements

  • 3+ years in an Account Manager or Client Services role within a digital agency.
  • A strong understanding of business sales and marketing workflows (e.g., Inbound Marketing, lead generation, sales enablement).
  • Proven working knowledge across multiple marketing channels (SEO, PPC, Social Media Ads, Email, Content).
  • Exceptional written and verbal communication, presentation, and interpersonal skills.
Benefits
  • Competitive base salary plus bonuses tied to client success, upsells, and retainers.
  • 100% remote, flexible hours—your productivity matters most.
  • As a partner, you will receive access to HubSpot Academy training and resources to support your upskilling.
  • Mentorship from seasoned leaders, ongoing training, and the potential to become a practice lead or thought leader in the industry.
  • We value ideas and experimentation, and we continuously improve perks and benefits as we scale.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SEOPPCSocial Media AdsEmail MarketingContent MarketingLead GenerationSales Enablement
Soft skills
communicationpresentationinterpersonalclient managementstrategic thinkinganalytical skillsproject management