Clinical Education & Product Coordination Associate

FUJIFILM Corporation

Clinical Education & Product Coordination Associate providing training and support for Fujifilm’s Endoscopy equipment. Requires travel and offers regional resource management for hands-on courses.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and supporting the use of Fujifilm equipment, with a strong focus on troubleshooting, process improvement, and effective communication with customers. Proficient in managing hands-on events and ensuring optimal utilization of technology in clinical settings.

Highest-signal resume keywords

Fujifilm Equipment TrainingClinical Research SupportTroubleshooting Endoscopy EquipmentProcess ImprovementStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Sales ExperienceTechnical Equipment TrainingGI/Pulmonary Flexible Endoscopy KnowledgeMicrosoft Office ProficiencyWorkflow Process Improvement

Soft Skills

Attention to DetailTime ManagementMulti-taskingDecision-makingPresentation Skills

Tools & Technologies

Fujifilm Video Tower/SystemInternal Database ManagementEmail Applications

Industry Keywords

Clinical ExperienceHands-on EventsCustomer SupportEquipment FunctionalityTrade Shows

About the role

Key responsibilities & impact

Serve as the primary regional resource by supporting and providing continuous training and education of Fujifilm’s equipment and/or services for our customers.
Serve as primary point of contact for regional hands-on events and/or trainings.
Serve as primary resource for specified hands-on events and/or training, leveraging Fujifilm’s technologies.
Based on individual requests, enter required equipment into internal database, communicate needs in a timely manner and work with Operations to provide updates and ensure requested equipment is shipped.
Work with manager to identify internal resource needs based on size and duration of hands-on event and/or training.
Set up and support Fujifilm video tower / system.
Inspect, troubleshoot, and maintain all Fujifilm equipment.
Provide support as it relates to the functionality and operation of Fujifilm equipment throughout the given regional hands-on event and/or training.
Pack up all Fujifilm equipment after each event and/or training.
Identify process improvement opportunities and design and implement workflows to improve efficiency.
Offer regional support to accounts on the proper handling, reprocessing and overall functionality of Fujifilm equipment.
Support use of Fujifilm equipment in clinical research projects.
Share key learnings with regional clinical specialists in support of overall management of these accounts.
Attend local, regional, and national trade shows as requested.

Requirements

What you’ll need

High School Diploma or equivalent is required.
Bachelor’s degree in business, marketing or related quantitative disciplines preferred.
Minimum of 2 years of field sales or clinical experience desired.
Experience providing training on technical equipment is desired.
Knowledge of and experience in GI/pulmonary flexible endoscopy preferred.
Operate a computer effectively and efficiently, including being proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint) and MS Outlook and other email applications.
Strong oral and written communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.
Strong attention to detail.
Strong time management skills.
Ability to identify ways to improve workflow processes.
Ability to troubleshoot all Fujifilm endo equipment and determine root cause of issues.
Ability to provide expert guidance, training, and support to ensure optimal utilization of Fujifilm’s equipment.
Decision-making skills to determine usage of Fujifilm equipment and type of training needed by customers to effectively utilize the technology.
Ability to multi-task and work on several projects simultaneously.
Ability to prioritize customer requirements.
Ability to present information in front of small groups of people.

Benefits

Comp & perks

Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Adhere to all safety policies and procedures.
Extensive (up to 80%) travel may be required based on business need, including weekends.