Data Entry Specialist, Medical Informatics – SAP, Salesforce

FUJIFILM Corporation

Data Entry Specialist for Medical Informatics responsible for managing customer support data in ERP/CRM systems. Focus on data validation, maintenance, and reporting for contract management.

Posted 5/4/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERPOracleServiceNow

About the role

Key responsibilities & impact

Enter and update support contract data in ERP, CRM, or contract management systems.
Establish, link, and maintain customer assets under support contracts, ensuring accurate relationships between serial numbers, product IDs, and contract terms.
Verify contract start and end dates, coverage levels, and entitlements for each asset.
Perform periodic audits of data to ensure alignment between contracts, service records, and billing systems.
Process contract renewals, amendments, cancellations, and terminations according to approved procedures.
Collaborate with operations to resolve discrepancies in asset or contract data.
Maintain accurate digital and physical records following company data governance policies.
Generate reports and dashboards to support KPI tracking (e.g., contract coverage rates, active asset counts).
Support process improvements that enhance data quality and system integration related to contracts and assets.
Monitor, manage, and respond to email inquiries in shared mailboxes.

Requirements

What you’ll need

Associate degree or equivalent experience in business administration, data management, or a related field.
2+ years of experience in data entry, contract administration, or asset management (experience with ERP systems such as SAP, Oracle, or ServiceNow preferred)
Experience with ERP and CRM systems such as SAP and Salesforce preferred
Ability to handle a high volume of work during peak times
Strong attention to detail and accuracy in data handling.
Good understanding of service support agreements, warranties, and renewal processes.
Proficiency in Microsoft Excel and enterprise data systems.
Ability to work independently while meeting deadlines and maintaining a high level of data quality.
Effective communication and organizational skills to coordinate with cross-functional teams.

Benefits

Comp & perks

Health insurance
flexible working arrangements
professional development opportunities

ATS Keywords

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Hard Skills & Tools

data entrycontract administrationasset managementdata managementMicrosoft ExcelKPI trackingdata qualityprocess improvementsauditingreport generation

Soft Skills

attention to detailaccuracyindependencedeadline managementeffective communicationorganizational skillscollaborationproblem-solvingadaptabilitytime management

Certifications

Associate degreebusiness administrationdata management