Field Service Technician

FTI

Field Service Technician responsible for installation, inspection, and maintenance of power distribution equipment across various locations. Collaborates with customers providing training and technical support.

Posted 5/1/2026full-timeAtlanta • Arizona, Texas, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment
Provides documentation, including test reports and service summary to customer
Instructs customers and personnel on the operation and maintenance of equipment
Performs warranty work and start-up service
Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment
Provides technical support in product service, product training and applications
Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the faults
Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist
Assists in the development of design modifications
Implements modifications and provides installation support for the modifications
Develops and implements training courseware and provides training to customers and other service representatives
Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance
Maintains service equipment, tools and documentation

Requirements

What you’ll need

Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering
Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician’s Mate or Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks
The ability to effectively communicate in the English language

Benefits

Comp & perks

competitive, merit-based compensation
career path development
flexible and robust benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationinspectiontestingtroubleshootingrepaircircuit designelectrical systemsmodificationstraining developmenttechnical support

Soft Skills

communicationcustomer relationship managementproblem analysisinstructionteam collaborationadaptabilityattention to detailcustomer servicereportingtraining delivery

Certifications

Bachelor's degree in Electrical EngineeringElectrical apprenticeship