Field Service Technician

FTI

Field Service Technician managing installation, testing, and repair of customer equipment for power distribution systems. Involved in training and maintaining customer relationships while ensuring service quality.

Posted 5/1/2026full-timeAtlanta • Arizona, Texas, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment
Provides documentation, including test reports and service summary to customer
Instructs customers and personnel on the operation and maintenance of equipment
Performs warranty work and start-up service
Constructs and tests circuits and equipment utilizing various tools and machines
Provides technical support in product service, product training and applications
Analyzes complex problems in equipment and machinery and interprets maintenance manuals
Consults with product support and engineering personnel to determine solutions to complex problems
Reports customer suggestions on product improvement and existing product designs
Assists in the development of design modifications
Implements modifications and provides installation support for the modifications
Develops and implements training courseware and provides training to customers and other service representatives
Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance

Requirements

What you’ll need

Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering
Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician’s Mate
Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks
The ability to effectively communicate in the English language

Benefits

Comp & perks

Competitive, merit-based compensation
Career path development
Flexible and robust benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

installationinspectiontestingtroubleshootingrepaircircuit constructioncircuit testingelectrical start-upproduct trainingdesign modifications

Soft Skills

communicationcustomer relationship managementproblem analysistechnical supportinstruction

Certifications

Bachelor's degree in Electrical Engineeringelectrical apprenticeship