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About the role
Key responsibilities & impact- Advise customers on Microsoft Copilot strategy, use cases, business value and adoption across Microsoft 365 and related services.
- Assess Copilot readiness, including licensing, identity, Microsoft 365 apps, network readiness, data security, information governance and technical platform maturity.
- Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams.
- Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls.
- Help customers identify, prioritise and document Copilot scenarios across common business functions.
- Engineer Copilot agentic solutions using Copilot Agent Builder and Copilot Studio, including use case identification, discovery, solution design, build, test and handover.
- Run customer ideation workshops, discovery sessions and stakeholder briefings to capture Copilot use cases, prioritise opportunities and advise on benefit measurements.
Requirements
What you’ll need- 3+ years’ experience in Microsoft 365, digital workplace, business consulting or related technology consulting roles, with a demonstrable specialism in Microsoft Copilot and AI-enabled productivity.
- Strong understanding of Microsoft 365 services such as Teams, SharePoint, OneDrive, Office and Purview.
- Experience consulting with customers, running workshops, gathering requirements, shaping recommendations and producing clear documentation for both business and technical audiences.
- Ability to translate customer use cases into practical Copilot agent designs, including instructions, knowledge sources, actions, success measures and governance requirements.
- Good knowledge of Copilot readiness considerations, including Microsoft 365 data quality, permissions, oversharing risks, information protection, governance and adoption planning.
- Knowledge and experience of the following would be advantageous: Experience with Microsoft Power Platform, including Power Automate, Power Apps, connectors, Dataverse and environment governance.
- Experience of integration with the wider AI stack across Microsoft and other platforms
- Familiarity with Microsoft Purview, sensitivity labels, Data Loss Prevention (DLP), retention, audit, eDiscovery and information governance controls.
- Experience with Copilot adoption, change management, training needs analysis, champions networks, success measurement and user feedback loops.
- Understanding of Microsoft Graph, Graph connectors, SharePoint Advanced Management, Microsoft Entra ID and how these services support secure Copilot experiences.
Benefits
Comp & perks- A collaborative and supportive environment in which you can grow and develop your career
- The tools and opportunity to do work you can be proud of
- A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
- Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
- Industry leading coaching and mentoring
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft CopilotMicrosoft 365 ServicesData SecurityInformation GovernanceMicrosoft Power PlatformMicrosoft GraphSolution DesignChange ManagementUser Feedback AnalysisSuccess Measurement
Soft Skills
Customer ConsultingDocumentation SkillsStakeholder EngagementCommunication SkillsWorkshop Facilitation
