FSI

Implementation Project Manager

FSI

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $90,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Manage small to medium-sized customers through end-to-end successful implementations and launches, ensuring alignment with strategic goals.
  • Develop detailed project plans, timelines, and resource allocations.
  • Coordinate internal teams and external stakeholders to ensure seamless execution.
  • Project manage implementation tasks such as data migration, product training, and organizational roll-out strategies, coordinating internal resources as necessary.
  • Configure software Maintain a minimum of 70% productivity.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Serve as the primary point of contact for clients during the implementation phase.
  • Conduct regular status meetings and provide clear, concise updates to stakeholders and team members in a timely manner.
  • Ensure all deliverables meet quality standards and client expectations.
  • Continuously improve implementation processes and methodologies.
  • Train customers on product and implementation configurations either onsite and/or virtual.

Requirements

  • 3+ years of project management experience, ideally focused on SaaS or enterprise applications
  • Healthcare industry experience preferred
  • CMMS familiarity preferred
  • Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus
  • Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management
  • Proven ability to keep multiple projects on track at the same time, with strong attention to detail
  • Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction
  • 4-year degree or equivalent work experience
  • PMP or similar certification preferred
  • Strong understanding of project management tools (e.g., MS Project, Asana, Jira, Smartsheet)
Benefits
  • Competitive salary
  • Health insurance
  • Flexible working hours
  • 401(k) matching
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdata migrationproduct trainingimplementation strategiesrisk managementprocess improvementattention to detailcustomer satisfactionresource allocationtimelines development
Soft skills
communicationcoordinationstakeholder managementproblem-solvingtime managementteam collaborationadaptabilityleadershipcustomer engagementprioritization
Certifications
PMPproject management certificationequivalent work experience