Business Development Operations Coordinator

Frontline Performance Group

Business Development Operations Coordinator at FPG providing support for sales and customer success teams. Responsible for maintaining CRM data, facilitating business development, and ensuring operational excellence.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce administration, CRM data integrity, and operational support for business development and customer success teams. Proficient in developing proposals, conducting revenue analysis, and maintaining accurate customer information to drive company growth.

Highest-signal resume keywords

Salesforce AdministrationCRM Data IntegrityProposal DevelopmentRevenue AnalysisMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceIN-GaugeTableauRevenue AnalysisProposal DevelopmentCRM Data ManagementData ReportingClient Meeting CoordinationLead Generation SupportProcess Improvement

Soft Skills

Communication SkillsTime ManagementProblem-Solving SkillsTeam PlayerOrganizational Skills

Tools & Technologies

SalesforceIN-GaugeTableauMS Office

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Business DevelopmentCustomer SuccessConsultingSAASClient Relationship Management

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provide operational and administrative support to the Business Development Team and Customer Success Leadership by maintaining accurate customer information, supporting Salesforce administration, coordinating customer data within IN-Gauge, and assisting with business development initiatives that contribute to company growth.
Serve as the first point of contact for prospects and clients and as a principal source of information for the Business Development Team and Customer Success Leadership.
Ensure comprehensive and up-to-date knowledge of FPG’s unique selling points, features, amenities, and services throughout the business development and customer success teams.
Calculate and present potential revenue analysis for hotels/groups to be used in sales proposals
Develop proposals/presentations for the business development team
Support the business development team with product demonstrations
Coordinate client meeting activity/develop client meeting materials for above property events
Input and maintain prospect and customer information within Salesforce, ensuring data accuracy, completeness, and consistency while coordinating with Commercial Operations as needed.
Produce Salesforce, IN-Gauge, and Tableau reports, dashboards, and administration to support Business Development, Customer Success Leadership, and operational reporting.
Work closely with the marketing department on lead generation activity, event management administration and event attendance where needed
Support the sales team with travel planning and expense management
Be the go-to support team member at HQ for the Sales team
Maintain IN-Gauge client profiles, tenant mappings, and customer records.
Respond to internal requests for customer information, reporting, and account documentation.
Identify opportunities to improve operational processes and internal efficiencies.

Requirements

What you’ll need

3-5 years of experience working for Consulting/ training / SAAS companies in sales, business development, and/or client relationship management supporting sales teams to build and manage a sales pipeline
Good communication skills, telephone skills, good email correspondence and presentation skills
Excellent written and spoken English skills. Other languages have a distinct advantage, also
Bachelor’s Degree and/or equivalent education
A high level of proficiency in MS Office applications and experience with CRM web-based systems, including Salesforce
A positive team player with a high level of dedication
Experience in administration and process support
Strong time management skills
Highly organized and detail-oriented with strong problem-solving skills, the ability to work independently, manage multiple priorities, and demonstrate ownership of assigned responsibilities.
Demonstrated experience maintaining CRM data integrity and customer information.
Ability to prioritize competing deadlines in a fast-paced environment.
Strong cross-functional communication and collaboration skills.
Commitment to continuous process improvement and operational excellence.

Benefits

Comp & perks

Employer contribution toward company sponsored health plans
Dental & Vision plans offered
Employer paid Short-term Disability & Employer paid Long-term Disability
Employer paid Life Insurance Policy ($100,000)
Employer paid Accidental Death & Dismemberment Policy ($100,000)
401K participation, with 4% Employer Matching Contribution
Paid Time Off and annual holiday closure
Parental Leave (Maternity, Paternity, and Adoption Leaves)