Frontline Performance Group

Salesforce Administrator

Frontline Performance Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 per year

About the role

  • Administer and maintain FPG’s Salesforce environment, including user setup, permissions, profiles, roles, and security controls
  • Support Salesforce automation through Flows, validation rules, and declarative tools to streamline sales and operational processes
  • Assist with the configuration and ongoing use of Einstein for Sales, including activity capture, predictive insights, and AI-driven recommendations
  • Support Agentforce and sales productivity tools to improve rep efficiency, lead follow-up, and pipeline management
  • Manage integrations with third-party tools, including Salesloft, ensuring clean data flow and reliable system performance
  • Manage and maintain sales and marketing target lists, lead routing, and assignment logic for business development teams
  • Partner with business stakeholders to gather requirements, define KPIs, and translate needs into Salesforce solutions
  • Support Salesforce release updates, testing new features and ensuring minimal disruption to users
  • Lead CRM onboarding by developing training materials, supporting data migrations, and providing day-to-day user support
  • Create and maintain clear documentation for Salesforce processes, automations, configurations, and integrations
  • Troubleshoot system issues and support ongoing optimization of Salesforce functionality
  • Take on special projects as needed, including reporting improvements and process enhancements
  • Troubleshoot complex Salesforce and integration issues by identifying root causes and implementing effective, sustainable solutions
  • Proactively identify inefficiencies, gaps, or data issues within Salesforce and recommend improvements
  • Support ongoing optimization of Salesforce functionality by evaluating problems from both a technical and business-process perspective

Requirements

  • 3+ years of experience as a Salesforce Administrator or CRM Administrator
  • Strong understanding of Salesforce CRM processes, data structures, security, and integrations
  • Hands-on experience with Salesforce automation tools, including Flows
  • Exposure to or interest in Einstein for Sales or AI-driven Salesforce features (hands-on experience preferred, not required)
  • Experience supporting sales teams and sales processes (lead management, pipeline, reporting)
  • Experience working with sales engagement tools such as Salesloft
  • Ability to translate business needs into practical Salesforce solutions
  • Strong communication skills and comfort working with non-technical users
  • Highly organized, detail-oriented, and able to manage multiple priorities
  • Salesforce Administrator certification strongly preferred
  • Strong problem-solving and analytical skills, with the ability to assess issues, identify root causes, and implement effective solutions
  • Proven ability to think critically about business processes and recommend improvements using Salesforce tools
  • Comfortable working through ambiguity and balancing multiple priorities in a fast-paced environment
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce administrationSalesforce automationSalesforce FlowsEinstein for Salesdata migrationlead managementpipeline managementreportingtroubleshootingdata optimization
Soft Skills
strong communicationhighly organizeddetail-orientedproblem-solvinganalytical skillscritical thinkingability to manage multiple prioritiescomfort with non-technical usersability to work through ambiguitycollaboration with stakeholders
Certifications
Salesforce Administrator certification