Frontline Managed Services

IT Project Manager

Frontline Managed Services

full-time

Posted on:

Origin:  • 🇺🇸 United States • Missouri

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Salary

💰 $85,000 - $90,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzurePMPVMware

About the role

  • Manage a series of concurrent IT implementation projects from inception through successful implementation.
  • Control timeline, issues, risks, quality and schedule of the project by effectively managing assigned engineering resources and clients.
  • Procurement and tracking of ordered products and third party services necessary to complete the project.
  • Planning the work of the project team and achieving overall quality, schedule and cost targets.
  • Responding to escalation of issues from project team members.
  • Ensuring that project milestones are met and reported.
  • Coordinating closely with the assigned technical lead for QA/QC and in the development of deployment specific engineering documentation.
  • Providing information and support to other organizations within the company pertaining to the project.
  • Creation of the project plan.
  • Coordination and execution of all client written and verbal communications.
  • Working with Procurement to procure hardware and software necessary to the project.
  • Ordering and coordination of 3rd party services (i.e. ISP, utilities, etc.).
  • Coordination with engineering team leads (ETLs) in selection of field engineering resources.
  • Assignment of project tasks in the service delivery system.
  • Escalation and communication of issues and changes affecting the project.
  • Initiating the billing process and closure of the project upon completion.

Requirements

  • Project management skills.
  • CAPM®, Project +, PMP or above certification
  • Technical Aptitude.
  • Legal Tech Specific Knowledge
  • Client facing skillsets
  • Exceptional and Effective Communicator
  • Exceptional Organizational Skills
  • Exceptional Attention to Detail
  • 5+ years of Experience
  • Technical project management experience with: Legal Specific Applications, iManage (work10, filesite, desksite), NetDocuments, Litera Suite, Office 365 Email Migrations, Mobile Device Management (MDM – Intune), Autopilot + Intune, MFA – DUO + Okta, Network Refresh – Fortinet, Meraki, Cisco, Server Refresh – Vmware, AWS IaaS Migrations, Azure AVDations, Azure AVD, Security Products, Office Moves