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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solutions Consulting and AI technologies, with a strong ability to translate technical concepts into practical solutions that drive business value. Proficient in collaborating across teams to enhance customer success and develop scalable practices.
Highest-signal resume keywords
Solutions ConsultingAI TechnologiesAPIsCustomer SuccessTechnical Consulting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Large Language Models (LLMs)Agentic WorkflowsMCPRetrieval-Augmented Generation (RAG)Enterprise AI Integrations
Soft Skills
CuriosityCommunicationCollaborationCoaching
Tools & Technologies
APIsSDKsAutomation PlatformsFigmaAdobe InDesignContentful
Industry Keywords
Digital Asset Management (DAM)Content Management Systems (CMS)SaaSCustomer Engagement
About the role
Key responsibilities & impact- You'll advise customers on how AI can create meaningful business value with Frontify, translating technical concepts into practical, outcome-focused solutions.
- You'll partner with Sales and Customer Success throughout the customer lifecycle, providing specialist AI expertise during strategic customer engagements.
- You'll design solution approaches that combine Frontify's platform with modern AI technologies, including agentic workflows, MCP, APIs, and automation.
- You'll uncover customer challenges and identify opportunities where AI can improve workflows, collaboration, and brand operations.
- You'll collaborate closely with Product, Engineering, and Product Marketing to share customer feedback, surface emerging trends, and influence future product direction.
- You'll document repeatable AI use cases, customer success stories, and implementation patterns that enable the wider organization to scale.
- You'll develop enablement materials, training sessions, and best practices that help commercial teams confidently position Frontify's AI capabilities.
- You'll stay at the forefront of AI developments, evaluating new technologies and identifying opportunities to strengthen Frontify's AI strategy.
- You'll contribute to the ongoing evolution of our Solutions Consulting practice, helping establish AI consulting as a strategic capability across Frontify.
Requirements
What you’ll need- You're able to work in a hybrid setup from our St. Gallen, London, or New York office, and enjoy spending one or two days each week collaborating in person.
- You have experience in Solutions Consulting, Solution Architecture, Technical Consulting, Customer Success, or a similar customer-facing SaaS role. Experience with AI consulting is a strong plus.
- You bring hands-on experience with modern AI technologies and understand concepts such as large language models (LLMs), agentic workflows, MCP, retrieval-augmented generation (RAG), APIs, and enterprise AI integrations.
- You know how to uncover the real business challenge behind a customer's request and guide conversations from early discovery through solution design.
- You combine technical credibility with commercial awareness, understanding how to qualify opportunities, communicate value, and support successful customer outcomes.
- You're naturally curious and learn new technologies quickly. Experience with Frontify is a plus, but your ability to develop deep product expertise and communicate it clearly matters most.
- You have experience working with APIs, SDKs, integrations, or automation platforms. Familiarity with design systems, Digital Asset Management (DAM), content management systems (CMS), or tools such as Figma, Adobe InDesign, or Contentful is a plus.
- You enjoy collaborating across functions and confidently coach colleagues and stakeholders through complex technical topics.
- You continuously look for better ways of working, challenge the status quo, and enjoy turning new ideas into scalable practices.
- You speak English fluently. Additional languages are a plus.
Benefits
Comp & perks- Private health benefits and health cash plan
- Pension scheme: 5% matched
- A minimum of 25 days of annual leave per year
- Paid educational and wellbeing days off
- Wellbeing, learning and development, and commuter allowance
- Home office setup budget
- Weekly free office lunch
- Localized benefits
- Workation: Work from inspiring locations around the world (45 days annually)
- Invite to our summer company meet-up